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andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL
reply to andyross

Re: iGuide A30

Another Monday morning, and again, it purged the database overnight. It lasted 2 weeks.



telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15

said by andyross:

Another Monday morning, and again, it purged the database overnight. It lasted 2 weeks.

Looks like your post about this issue on the Comcast Help and Support Forum this morning »forums.comcast.com/t5/XfinityTV-···9#M67153 has triggered an investigation into it now - "The data purge is concerning and could be a local configuration issue. The teams are looking into this now to see what is happening."