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Bugblndr

join:2010-03-02
Burlington, ON
reply to Davesnothere

Re: Great Beta Testing Cogeco Speeds!

When choosing speeds for the beta, the Chatham plans were what we had to pick from, I chose the 14/1 for now until they rollout the bigger packages. In my case, I got a Technicolor/Thomson 476 D3 modem to be future proof.



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

said by Bugblndr:

When choosing speeds for the beta, the Chatham plans were what we had to pick from, I chose the 14/1 for now until they rollout the bigger packages. In my case, I got a Technicolor/Thomson 476 D3 modem to be future proof.

 
....which all sounds fine, and which saves them the chore of updating their site until later too, like when they have decided what plans and prices to offer.

But they can still play with (aka improve) your profiles as the testing progresses, and it sounds like they have, at least on the UP channel.

Glad you got the D3 modem, and best of luck.


tristen1230

join:2010-12-26
Belleville, ON
reply to tristen1230

At the moment peak hour speed are around 10 Mbps down but still 2 up.


Bugblndr

join:2010-03-02
Burlington, ON
Reviews:
·TekSavvy DSL
·TekSavvy Cable

said by tristen1230:

At the moment peak hour speed are around 10 Mbps down but still 2 up.

I have found my speeds to be consistent regardless of the time or day since activated. I wonder if you're experiencing some local node congestion.


TSI Pierre
Baby, Wanna see what 300Gigs looks like?
Premium
join:2011-09-23
Chatham, ON
reply to tristen1230

Great to see updates and feedback, we are all looking forward to see this in full action!
--
TSI Pierre - TekSavvy Solutions Inc.
Chief Operating Officer


KnockKnock

join:2010-12-06
Chatham, ON
reply to tristen1230

For what it is worth, I am in Chatham and get 14down/ 2up now as well, for about the last week or so. I'm not sure why it changed, but I'll take it.



tristen1230

join:2010-12-26
Belleville, ON

Cogeco raise the upload on there 14 plan which probably affected Teksavvys package. Just want to add that torrents download at 14 Mbps but speedtest keeps saying 10 Mbps. Weird


Bugblndr

join:2010-03-02
Burlington, ON
Reviews:
·TekSavvy DSL
·TekSavvy Cable

said by tristen1230:

Cogeco raise the upload on there 14 plan which probably affected Teksavvys package. Just want to add that torrents download at 14 Mbps but speedtest keeps saying 10 Mbps. Weird

Have you tried your speedtest picking a Toronto server instead of the Winnipeg one that it defaults to? I often use the »speedtest.cogeco.net server to test as well. If you're getting 14Mbps on torrents, you're getting full speed.


Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4
reply to Davesnothere

Chatham customers will also be receiving 14/2 and 16/2 as Cogeco replaced all 14/1 and 16/1 profiles with them. The POI type is irrelevant in that case.

The POI only becomes an issue with higher speeds as Cogeco only offers 20/2, 30/2 and 60/2 on the aggregate POI.


KnockKnock

join:2010-12-06
Chatham, ON

Pretty sure Chatham is now on aggregate POI, as of last week.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

said by KnockKnock:

Pretty sure Chatham is now on aggregate POI, as of last week.

In that case, the entire discussion of aggregate versus non-aggregate is moot.

KnockKnock

join:2010-12-06
Chatham, ON
Reviews:
·TekSavvy Cable

I should say that I know that they were hoping to finish that process last week, I am not 100% that they were successful though. But the 2mb upload probably means they were? I didn't realize that Cogeco had upgraded their upload speed on the lower tiers until someone pointed it out in this thread. I wonder if they are looking at going higher on the faster tiers soon.



Gone
Premium
join:2011-01-24
Fort Erie, ON
kudos:4

The speed upgrade appearing last week have nothing to do with the POI type. That just so happens to be the time when they went live.

Probably won't see faster upload speeds beyond 2Mbit/s on the higher tiers until Cogeco finishes rolling out four channel 64QAM on all their nodes. That rollout only started very recently.



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
reply to KnockKnock

said by KnockKnock:

For what it is worth, I am in Chatham and get 14down/ 2up now as well, for about the last week or so.

I'm not sure why it changed, but I'll take it.

 
Sure, why not !

So contrary to my earlier speculation, it looks like Chatham-ites are unofficially doubling as Beta Testers too.


tristen1230

join:2010-12-26
Belleville, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
reply to tristen1230

Toronto has less ping but I get better download at the Winnipeg one.

KnockKnock

join:2010-12-06
Chatham, ON
reply to Gone

Okay, thanks for that. I've not much use for higher upload speed anyways, so I'm not too concerned by that.


mkay

join:2008-04-13
Kingston, ON
reply to tristen1230

cogeco beta? how do i get in on that?



tristen1230

join:2010-12-26
Belleville, ON

PM Mark.


veriphone

join:2011-01-29
reply to tristen1230

OK one more better tester here....VERY HAPPY!!!
Thanks TSI for letting me do the beta testing.
The Cogeco guy was in and out and all done within 5 min...all working great...what a nice professional and polite young guy....Bellow is my speed test:



Did I say I am very happy?)


ShetiPhian

join:2011-12-29
Belleville, ON
reply to tristen1230

said by tristen1230:

PM Mark.

Wait, you can do that??
I thought TSI picked people in select areas they needed to test.


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

We not really adding any Beta testers anymore.


ShetiPhian

join:2011-12-29
Belleville, ON

said by TSI Martin:

We not really adding any Beta testers anymore.

Go figure, I just find out there was an opt-in.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

Sure we are



nitzguy
Premium
join:2002-07-11
Sudbury, ON
reply to tristen1230

Left hand and Right hand don't talk in the new offices anymore? ...seems crossed wires somewhere.


MrMazda86

join:2013-01-29
Kitchener, ON

Hehe... Or it could be his way of saying "Awwww.... What's one more?"

TekSavvy tends to be flexible like that because they see the customer as the most important aspect because with no customers, there's no business. Not many companies out there actually understand that these days, but TekSavvy does.



TSI Jon
Premium
join:2011-08-24
canada
kudos:10

+1 couldn't of said it any better. Customers are like a guest visiting at home. You want to make sure they are well taken cared of.
--
Social Media Relations Team Leader
Authorized TSI employee - Teksavvy Solutions Inc.



tristen1230

join:2010-12-26
Belleville, ON
Reviews:
·TekSavvy Cable
·TekSavvy DSL
reply to tristen1230

Just recieved the Teksavvy Swag! Love the stuff. Thanks again. =)

Just did a speed test at 5 p.m.

veriphone

join:2011-01-29

Same here got mine last night. Thanks again to TSI. Same day as my install....my speed test is pretty much the same no matter of the time of day. Here is a new one I just did at 5:25pm



neko
All Hail Canada
Premium
join:2006-08-11
Canada
Reviews:
·TekSavvy Cable
reply to tristen1230




I got my beta account setup this morning. The tech guy was professional & polite. I plugged in the cable modem & was online within minutes.

The switch from Tek DSL to Tek Cable was an easy process. I am using a Thomson DCM476.

Thank you for setting me up, Sarah. Marc & Andre thank you for the beta invite.
--
...virtue gives you heraldry.

MrMazda86

join:2013-01-29
Kitchener, ON

said by neko:

I am using a Thomson DCM476.

Ah... but the question is... The Thompson DCM-476 on which firmware?