 hm
@videotron.ca | reply to icemasta
Re: The New Wireless Code Hearings. Live Stream @ 9-am Wade Oosterman, one of the Bell guys sitting there, was involved in a small consumer backlash people bought some samsung phone and the Bell branded firmware prevented all samsung updates while the rest of the world got them.
People couldn't use Gmail and a host of other online sites.
Ellen Roseman of the Toronto Star got involved, and they said they fixed everything. But they never did. They lied to each of their customers + Ellen Roseman.
Quebec's Consumer Union then got involved. I don't recall what happened, but a class action was starting.
This is when Bell Canada closed their own online forum at Bell.ca due to the shear number of people who went there to complain. They couldn't keep up banning people from their forum for complaining, so they closed it.
People were stuck with a non-functioning "smart-phone" and stuck in a contract.
All this because of Bell branded firmware that locked people & updates out. As MaynardKrebs more or less stated, Firmware branding is the same as a lock. Even worse, it affects functionality. |
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hm
@videotron.ca | reply to icemasta
said by icemasta:She's asking the right questions, but I wish she would push harder since she just agrees with little force about the BS Bell says.
JF will make sure they don't get away with it. Just you wait till he gets to speak.
Prepare your popcorn! |
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| I hope so.
It's tough watching the amount of garbage Bell is saying and not being able to personally argue back at them.
@hm
I wouldn't put it past Bell to use that tactic. |
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| reply to hm
Tabs: If it's this hard to explain then it only can have come from an incumbent. |
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| reply to hm
Q. If a customer fulfills their 36 month term and then rolls over onto month-to-month and own their own phone, why doesn't Bell give the customer a 10% plan discount?
A: Bell screws its customers all the time, contract or not. |
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| Q. If a customer fulfills their 36 month term and then rolls over onto month-to-month and own their own phone, why doesn't Bell give the customer a 10% plan discount?
A. Wade Oosterman - It's not related at all....
WTF
This is why I hate Bell. |
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 mazhurgPremium
join:2004-05-02
Portage La Prairie, MB | reply to hm
Unlimited is unlimited unless....
Talk about twisting the angels on the pinhead.... |
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hm
@videotron.ca | said by mazhurg:Unlimited is unlimited unless....
Talk about twisting the angels on the pinhead....
Unlimited is unlimited. Except when it's not unlimited per fair use terms. So if we say it's unlimited, it truly is unlimited. Well, except when someone uses unlimited because that would be abuse. But it's unlimited. Yes.
Sounds like one of their contracts... |
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| reply to mazhurg
"I work in the industry but don't know what a byte is..."
I agree all management might not and does not know every little detail about the industry but not knowing the very basics of the mobile industry that they work in is surprising. |
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mazhurgPremium
join:2004-05-02
Portage La Prairie, MB | reply to hm
My Name is Ma Bell. I offer you the following services: Rip your left arm, or rip your right arm so we offer only what the customer wants.
For proof, see how many half armed users out there? That they complain for the loss of their arm is minor, to be glossed over.
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KVF
@videotron.ca | reply to icemasta
said by icemasta:"I work in the industry but don't know what a byte is..."
Allo I am KfV. I came out of retirement to clarify this for Bell.
1 byte = 1 millimumblehurtz
1000 Bytes = 1 mumblehurtz
1000 mumblehurtz = unlimited gigamahurtz*
* Except when it's not unlimited per fair use terms. So if we say it's unlimited, it truly is unlimited. Well, except when someone uses unlimited because that would be abuse. But it's unlimited. Yes. |
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hm
@videotron.ca | reply to mazhurg
The guy is speaking fast but did I hear that right?
"If people buy a phone, they only need to turn it off so they don't get charges or bill shock".
Did I misunderstand that? |
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| You fully mis-underestimated him. |
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| reply to icemasta
said by icemasta:"I work in the industry but don't know what a byte is..."
That's not all Oosterman doesn't know. |
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| reply to hm
Bell just stated that they unlock phones after 90 days, for a fee of $75.*
* due to overwhelming demand for unlocking, we have just increased our unlocking fee to $300. Hey, it's just the 'free market' operating based on supply & demand. |
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1 edit | reply to MaynardKrebs
The fresh breath air yesterday from Mobilicity was needed before Bell's rants.
I hope Public Mobile later today and Wind tomorrow break down more of the Big 3's tactics to the un-sugarcoated reality. |
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| reply to hm
Simpson just pulled Bell's pants down, pointed, and laughed. |
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 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand | reply to KVF
At least Blais can speak English clearly and can ask intelligent questions. |
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| reply to hm
Oosterman is telling the CRTC that Bell offers better loan rates than a bank. |
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| reply to hm
Bell's Daniels is now asking why Apple doesn't finance handsets?
Well, Apple makes a cut of Bell's services revenues - so it's in Apple's interests to sell more phones via Bell. Apple offers phones direct to customers for outright purchase to avoid collusion charges. |
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