 hm
@videotron.ca | reply to hm
Day 3. Live Stream Commissioner Molnar has asked the same question to almost everyone, and the question tends to stump everyone.
Paraphrase: "How can we measure that the code is working"?
Most everyone replies with: By the number of complaints.
Going by memory the past couple of days, either she (Ms. Molnar) or the CRTC chair said this is not a good way.
So, who here has an idea on how else they can measure the usefulness of the new code? |
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hm
@videotron.ca | reply to MaynardKrebs
Yesterday Rogers stated that w/o a phone subsidy your plan price only drops 5-10$. I checked my wifes Rogers bill (with her permission, of course) and after the contract period it dropped by 24$. Not 5 or 10. Rogers lied again.
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Hm, Diversity Canada is bringing up info on some Class Action which seems to be against Bell Canada.
She is arguing Prov laws need to be maintained, and is stating (paraphrase) that it's too late for them to run to the CRTC after all this time to only have fed laws apply now that laws are starting to protect people from their vulture like preying on people.
Damn. I like here. I'd buy her a glass of wine.
She provided proof that Bell is screwing people (affidavit from a class action) about Bell giving people two expiry dates on pre-paid balances.
I wasn't aware of this class-action.
BONUS POINT: ...And she is wearing a Bell Canada T-shirt while saying all this!
She rox! |
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KC
join:2006-11-08
Ottawa, ON | Thanks for the blow by blow.  |
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| reply to hm
said by hm :Yesterday Rogers stated that w/o a phone subsidy your plan price only drops 5-10$. I checked my wifes Rogers bill (with her permission, of course) and after the contract period it dropped by 24$. Not 5 or 10. Rogers lied again.
$24 per month or per ANNUM?
Which phone did she have?
My issue with BYOD plans is that the prices need to be posted so that consumers can make a decision as to whether it makes most sense for them to either buy the phone outright and do BYOD plans, or to go with the subsidized pricing plans.
The other reason why pricing both ways needs to be priced is so the carriers can't under-value the subsidy, thus pushing the price of the BYOD plans up. I have some easy to implement ideas on how this can be done so that there is transparency, and fairness to both consumers & carriers. |
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| reply to hm
Re: The New Wireless Code Hearings. Live Stream @ 9-am Natalie MacDonald (Eastlink) was just testifying about roaming & real-time costing availability. The problem I see with her testimony is that she's a VP Regulatory Affairs (ie. a lawyer) talking to a bunch of CRTC commissioners (mostly lawyers) - neither of which know much about the technical matters involved in actually making real-time or near-time data available to consumers. As such I'm not optimistic that this matter will ever be properly addressed from a regulatory (code of conduct) basis.
Name & shame is actually a good idea.
That's what sites like epinions.com sort of do.
I can't see why the CRTC commissioner (Stephen Simpson) didn't phrase the question "Do you as a consumer of goods & services yourself, for all types of products, see the value of others opinions & publicity of customer service issues people have with supplies? If so, why do you oppose the suggestion here?" |
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| reply to hm
The acquisition of a new phone should NOT constitute a new (or renewal) contract. The phone should be financed separately from the cellular services provided. |
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| reply to hm
They should stop allowing the use of the word SUBSIDY - the correct expression should be CONSUMER FINANCING |
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| reply to hm
Anyone got a link to the Eastlink document? |
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| reply to hm
Here's a link to Eastlink's upcoming cellular service
»www.eastlink.ca/wireless.aspx |
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| reply to hm
I like these Eastlink people and their company approach. |
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| reply to hm
Eastlink can't order the phones unlocked? I always assumed the carrier ordered them locked for their own advantage. |
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| said by icemasta:Eastlink can't order the phones unlocked? I always assumed the carrier would wish to lock the phones.
ALL phones sold in Hong Kong are legally required to be sold completely unlocked - including iPhone. Honk Kong has a population of about 7.5 million people.
Interestingly, the iPhone costs exactly the same in Hong Kong as it does here (locked). |
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1 edit | I realize in some countries they are required to be sold unlocked, but the response from Eastlink of saying they basically have no option to the question whether or not they can order unlocked phones seemed weird. |
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hm
@videotron.ca | reply to hm
Re: Day 3. Live Stream Eastlink (Bragg):
Not much they have added. They stated only one fed code should apply and not Prov Consumer Protection laws. Basically because it's easier for them and nothing else.
Very weak.
Eastlink is happy with the CCTS only putting out a simple, non-in-depth, yearly report that hides most of the info that you and I would find useful as consumers in a situation looking for help and/or recourse.
Eastlink stated that any material change should void your contract, contrary to what Rogers stated.
Paraphrased: Stated the consumer bought something and entered a contract expecting what they bought. Not material changes.
It should be noted, rate ($) changes are a material change.
Didn't notice anything else not already stated.
Eastlink wasn't as anal and full of lies & BS like the CWTA and Rogers. Not bad... Surprised me. They deserve a point. They seem customer focused (aside from their weak argument of opposing consumer protection laws to make their lives easier).
Mobilicity is up after lunch (1:00 or 1:30). This one should be good. |
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hm
@videotron.ca | reply to MaynardKrebs
24/month
Will read rest of your post when I get back... foot out the door. |
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 GuspazGuspazPremium,MVM
join:2001-11-05
Montreal, QC
kudos:20
1 edit | reply to MaynardKrebs
Re: The New Wireless Code Hearings. Live Stream @ 9-am said by MaynardKrebs:ALL phones sold in Hong Kong are legally required to be sold completely unlocked - including iPhone. Honk Kong has a population of about 7.5 million people.
Interestingly, the iPhone costs exactly the same in Hong Kong as it does here (locked). I looked into that. The largest carrier on Hong Kong, with 4.25 million customers, does not carry the iPhone. The second largest carrier, Three, with 3.51 million customers, does carry it. They offer a discount only if you get their "Pair Up" subscription (whatever that is), and the discount is $43 CAD on a 16GB price of $655 CAD (roughly the same as the full US price of $649 USD)
In other words, the unlocked iPhone is sold at more or less full price in Hong Kong, just like it is here (all iPhones sold directly from Apple in Canada are unlocked).
Interestingly, Three does have various options where you pay part of the cost of the phone up-front, and pay the rest in monthly payments. Either way you'll pay the full cost of the phone, just partially delayed in some cases.
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Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org |
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| reply to hm
All Lyons (Mobilicity) has to say is, "We agree on notifications. We already do it, so if the CRTC writes it into the Code we already comply. The Big 3 will have to do work in this regard." |
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| Liking this commissioners (sorry never caught her name) questions to Mobilicity. |
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| reply to hm
The CRTC commissioner asking about data limits doesn't get it. |
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hm
@videotron.ca | reply to icemasta
said by icemasta:Liking this commissioners (sorry never caught her name) questions to Mobilicity.
Great questions.
Great replies by Mobilicity (who support tow levels of law and said they would just apply the strictest level of the two).
I wish I could get them here! This hearing sold me on them. |
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