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Bill Neilson
Arlington, VA
reply to WASD John

Re: [LA] Cox LA Network Upgrades Soon?

Like others have said here, the Cox service that I had for many years in Uptown was absolutely and utterly atrocious. I had constant drop-outs and just no help whatsoever with my constant internet problems. Guys came out....had absolutely no idea what they were doing....and my issues continued.

My parents still have Cox in Metairie and again, their service is just....downright abysmal with the same issues. Since my parents are a bit older and frankly don't care that much, they just deal with the issues and go on.

When UVerse came to me, I jumped at it and have been rather happy....except with the speeds Cox "may" be offering soon....I am tempted to switch


Metairie, LA
·Cox HSI
·AT&T Southeast
I've found that AT&T and Cox are both hit-and-miss in this area. If one doesn't work well at your particular location, call the other guys.

Most of my friends call me when their "internet is broken." I get calls from both AT&T and Cox users. The one thing I've seen from both companies is that when the issue is one that is not easily solved, it is usually never solved.

Cox never seems to fix problems with the plant or problems with upstream noise in the plant. If they can't get you straightened up by the 5th truck roll, your only fix is AT&T.

AT&T seems to have stopped their Uverse deployment around here. If it didn't come down your street, you're stuck with plain old DSL. AT&T will sell you DSL at the higher rates even when you're pretty close to being too far away. You usually end up downgrading speeds to get stability as a possible fix. In that case, your only fix is Cox.


Cox is doing some work in New Orleans to increase network speeds. At work, they recently increased the upload speed from about 2 Mbps to 16 Mpbs. Hopefully, increases in the download speed will come soon.

Cox's business prices are really insane: $260 a month for 13 down / 3 up.


New Orleans, LA
I'm seeing the same thing - looks like I'm bonding 3 channels upstream now: »i.imgur.com/wxKdBp2.png

I'm not seeing better upload speeds however: »www.speedtest.net/result/2518338 ··· 8767.png

New Orleans, LA
I'm bonding 3 up and 8 down now. Previously it was 4 down and 1 up. Must have happened in the last couple of days.

Of course now I'm having television problems on both of my boxes, LOL.


Good Stuff! From Baton Rouge, 70808: »www.speedtest.net/result/2528558 ··· 8732.png