Worked for Comcast : hated it. Now a customer : hate it too.
I worked for Comcast a total of 5 years. Headlines like this are no surprise. I was an in-house cable technician for 3 years then moved to the back office where techs call for services to be activated.
Watching the company made me ashamed to bea part of that calamity.
Whenever I had good ideas for making things go smoother; they were usually shot down by multiple layers of unnecessary middle management who seemed threatened.
The FCC & U.S. Government needs to step in and regulate how providers like this operate. There is too much waste and Comcast flat out lies with it's marketing.
I am happily running my own business. I use them as my service provider because they are the cheapest in town.
You get what you pay for. Unfortunately this is the America we live in anymore.
... Richmond Folks: come see me for quality computer repairs cheaper & more thorough than the big box stores.
5400 Midlothian Turnpike Richmond, VA 23225
"Get fixed better than new."
Richmond Chesterfield VA Computer Tablet Cell Phone Repair
Unfortunately out here in Purcellville (VA) we're basically stuck with Comcast if we want anything faster than DSL.
Verizon FIOS exists just down the road in Lessburg, from what I understand - but there's no timetable for it to move out here (if it ever does).
This is embarrassing for a county that has one of the highest median incomes in the country, and is (was?) at one of the main virtual crossroads of the Internet.
Loudoun County was supposed to have someone (or an office) within the county government level that was responsible for encouraging further build-out of high speed connectivity throughout the area. If the position still exists, it is safe to say that they've been substantially less than successful at accomplishing their mission. If private companies (like Verizon) won't build out true high speed capabilities to other areas, then development of things like municipal high speed ISPs should be encouraged or at least discussed as viable options.