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wideglide36

join:2003-11-08
Altoona, PA
Reviews:
·voip.ms
·Future Nine Corp..

"Sub Accounts"

I did some research on this topic and am still somewhat confused.

Sub accounts are available at various voip providers and I was wondering, exactly how would they be set up?

I have a few Google Voice numbers that I was thinking of porting, but could I just set them up as sub accounts and not port them?

I am using two OBI 110's and have a GV and a Voip.ms account on one and a Callcentric and nothing else on the other one. I am thinking of porting a number to Anveo and setting that up on the other free spot on the OBI 110.

My goal is to eventually have around three different numbers with one provider. I'm not sure if I should port them or set them up as sub accounts.

I was looking at how you create a sub account at my Voip.ms portal and it seems as if all I need is to register the sub account on my OBI 110 and it would work. I realize that it would require me to use another SP spot on one of my OBI's.

Am I understanding all this correctly?

Can a sub account at Voip.ms or any other company, have a way to forward to other phone numbers? I didn't notice any way to create a ring group with the sub account at voip.ms, or else I'm just totally confused, which is entirely possible.

Could someone please explain in simple terms on why someone would want to create a sub account?

Thanks


JJ_GTA
Premium
join:2009-04-01
Ontario
Reviews:
·voip.ms
·Anveo
·TekSavvy Cable

Sub Accounts are more like destinations. DID numbers do not have to be tied to a specific sub account.

For my use, I have two sub accounts for Upstairs and Downstairs. Multiple DIDs are registered with the provider and I have rules that decide which sub account to to ring.

Example:
Kids DID rings upstairs
Parents DID rings downstairs
Call from family cell phones ring upstairs and downstairs, regardless of the DID contacted.

You can port your DID numbers but you do not need extra sub accounts for them.


wideglide36

join:2003-11-08
Altoona, PA

Thanks for your help.

I will probably just have to experiment a little more and see how things go.

It's a little confusing, and I'm easily confused.....

Thanks


amd64now

join:2007-04-01
Orleans, ON
Reviews:
·voip.ms
·Callcentric
·Anveo
reply to wideglide36

said by wideglide36:

Could someone please explain in simple terms on why someone would want to create a sub account?

It is useful when you travel and your home number is using voip. If you own a second adapter or use software with headphones and mic, you can use it in your hotel room to call home for free (most providers allow free internal customer calling) and make other calls without hotel long distance charges or a need for a calling card.

MartinM
VoIP.ms
Premium,VIP
join:2008-07-21
kudos:3
reply to wideglide36

Hello Wideglide,

Some posters already have explained properly just to add to the topic:

Let's say you have a VoIP Adapter on your desk, will call it Adapter 1.

I'll use VoIP.ms as the provider in this scenario. When you create an account with us, you've a default "username" and "password" set. You use this username and password to configure your Adapter 1. When your Adapter 1 connects to our servers, it uses this username and password to identify you, and create a "registration". The registration is various information that tells our servers how to reach your Adapter 1 when someone calls you.

Now, let's say you want to add a second VoIP adapter in the house (Adapter 2), you can't use the same username and password, because each VoIP adapter can't share the same Username and Password for incoming calls. They will fight "each other" registration. One will register and "steal" the information from the other. In our system, we'll have the information from only one of your Adapter.

This where "Sub accounts" come into play.

You can create an additional sub account. The subaccount will have a different username and you can choose a distinct password if want to. You can now configure "Adapter 2" with this new username and password. Each device will be recognized as different and independant entities in our system.

Now you could create a Ring Group, and configure your DID Phone Number to ring Adapter 1 and Adapter 2. Or you could have one phone number ring Adapter 1 and another ring Adapter 2. There's a LOT of possibilities.

To make it short, sub accounts are like additional username/password sets within the same account.

For example in my home:

I've 4 IP Phones, 1 use the main account credentials, the 3 others use sub accounts. (Bedroom, Living Room, Kitchen, Computer room)

One could argue that you could use a wireless base with satellites for this but all phones would share the same line. That's a question of personal preference.

Additionally, I use another sub account to register my VoIP soft phone on my Laptop computer. This is a virtual VoIP Phone. I also have another sub account I use on my Iphone to register a VoIP phone App (BRIA).

I also have another sub account for my VoIP adapter on my desk at work.

I then configure my DID Number to ring all these subaccounts (and main account) when there's an incoming call. I also prevent a different phone number I have (My business phone) from ringing my Home Phones after specific time.

You could get fancy and add time conditions, and IVR (Press 1 to talk to mom) but I don't want to add to the complexity for now.

Hope this help.
--
Martin - VoiP.ms


zapattack

join:2012-07-02
CANADA
reply to amd64now

Sub-accounts often give you the ability to dial between them, like a PBX extension (VOIP.MS for example) whereas Main Accounts do not. You could have separate ATAs, but only one DID for your home. But if you travel, you could call direct to the wife at home from your 'extension' , while the kids are on an OG call.


MartinM
VoIP.ms
Premium,VIP
join:2008-07-21
kudos:3

said by zapattack:

Sub-accounts often give you the ability to dial between them, like a PBX extension (VOIP.MS for example) whereas Main Accounts do not. You could have separate ATAs, but only one DID for your home. But if you travel, you could call direct to the wife at home from your 'extension' , while the kids are on an OG call.

That's correct too, in our case sub accounts can be used as short extensions to dial other sub accounts. Because there are no geographic restrictions to from where a device can register in the world, this can be quite useful to reduce costs.

Edit: Typos, really need to turn off auto-correct.
--
Martin - VoiP.ms

wideglide36

join:2003-11-08
Altoona, PA
Reviews:
·voip.ms
·Future Nine Corp..
reply to MartinM

Hello, and thanks Martin for that helpful reply.

That clears it up a little more. I think.

I really need to do some more homework and figure this stuff out for myself.

All the different voip reps have been very helpful along with the great posters on here who also take the time to help.

Thanks guys.

One of these days I might just figure this stuff out.

Of course by then voip will be old technology and I'll have to learn something else.

Gotta love technology..........