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telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:15
reply to andyross

Re: iGuide A30

said by andyross:

Another Monday morning, and again, it purged the database overnight. It lasted 2 weeks.

Looks like your post about this issue on the Comcast Help and Support Forum this morning »forums.comcast.com/t5/XfinityTV-···9#M67153 has triggered an investigation into it now - "The data purge is concerning and could be a local configuration issue. The teams are looking into this now to see what is happening."