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ifbyair
join:2013-02-11

ifbyair to gwalk

Member

to gwalk

Re: iPad/iPhone with hughesnet Gen4

thanks, gwalk. I'll look at that..I'm aware of hughesnet's less than forthcoming approach to customer service, but decided to try the Gen4 since it was supposed to be an upgrade. They're rumored to have accepted a big check from Uncle Sam (us) to bring "broadband" to the masses.
If so. I hope they can meet their advertised service levels.

I tried to nail them down on expected D/L speeds, and they guaranteed that if I didn't get 15Mb/sec down, that I could cancel, "no problem" lol. I'm sure they'd remember that promise, right?

gwalk
Premium Member
join:2005-07-27
West Mich.

gwalk

Premium Member

I tried to nail them down on expected D/L speeds, and they guaranteed that if I didn't get 15Mb/sec down, that I could cancel, "no problem" lol. I'm sure they'd remember that promise, right?

I am afraid the Hughes forum is filled with promises like that.
The fine print is "up to"
If you read it closely you will see it obligates you for everything while guarantying you nothing.

If you are new to Hughesnet you have a 30 trial, if you have Gen4 as the result of an upgrade, you don't have a way out.

As to canceling,,,well good luck with that, read this post here on dslr and this is just the tip of the iceburg

»Censorship and Cancelation Issues..