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Hawk
Premium
join:2003-08-25
The Desert
Reviews:
·Time Warner Cable
reply to jig

Re: recently installed AO Smith Vertex WH - leaking at condensat

said by jig:

once i have an idea what needs to be done, i'll get the installer back out to fix it (i'd rather not be guessing).

It would probably be wise to let the installer/company determine the issue. Some companies might void your warranty (with them) if you or others attempt a repair before giving them the option. You can certainly watch and ask questions to further your education on the piece of equipment if you choose.


tp0d
yabbazooie
Premium
join:2001-02-13
Carnegie, PA
kudos:6

1 edit

1 recommendation

Let me chime in, as I am an AO Smith service agent, and have installed many vertex heaters...

Is yours a GPHE or a GDHE? I`m going to assume the GPHE, as its the cheaper and more common heater.

Do you have a 2" PVC tee (with a 4 tube fitting) on the exhaust line at the back of the heater, just before the elbow that connects the pipe to the blower? If its the newer style heater, you`ll have one.. Need to check all those lines for any leak.

Never really seen an issue with the connection between the 2" fernco and PVC at the back bottom of the heater. Couldnt hurt to tighten up the hose clamp tho

Some pics would help.

-j
--
if it aint broke, tweak it!!
currently on FiOS (kick aZZ!)


jig

join:2001-01-05
Hacienda Heights, CA
thanks, i'l see if i can get a pic. it's the GDHE-50-NG.

also, i think we're talking about the same 2" PVC elbow - the one that the condensate drains from? two 2" orifices, one orifice for the block sensor (plastic tube to aluminum tube pretty much all the way to the top), one orifice for the condensate drain tube (pex?), and one plugged orifice for whatever reason.

it might be that the elbow isn't seated correctly in the rubber o-ring. i'll post a pic as soon as i can, probably in a few hours.
--
Catapultam habeo. Nisi pecuniam omnem mihi dabis, ad caput tuum saxum immane mittam.


tp0d
yabbazooie
Premium
join:2001-02-13
Carnegie, PA
kudos:6
Ah yea, i got the model nums mixed up. The GDHE is actually a light commercial class product, with 100k btu input at 96% efficient. These heaters make a lot of water in a 50gal package.

Couldnt hurt to loosen the hose clamp, pull the elbow out, give it a good wipe with a rag on both surfaces, then reassemble. Hmm could also check for a mold seam that wasnt trimmed on the rubber fernco, that can cause a leak also

-j
--
if it aint broke, tweak it!!
currently on FiOS (kick aZZ!)