Possibly new customer Rocca,
I am impressed by your company, I am contemplating signing up my self when my new house is ready but I want to sign my parents up in the mean time. I took my Tek router to their house to check the cable line and it has been working perfectly since. I am wondering if we can get the installation fees voided? It is to note that they dont currently have any services with rogers for tv phone or internet.
Not gonna happen.
They are paying rogers \ cogeco for installs.
Maybe if start was doing installs, maybe that way 'sometimes' install fees could be voided, but, this way, i don't think so.
reply to andrexxxo
Unfortunately it would require a new install even if the signal is still there as the transfer promo can only apply when we're transferring active service. The $50 install fee we charge is already discounted below our costs to get connected so I'm afraid I can't reduce it further. Thanks for your interest and have a great night.
Thank you Rocca,
I just signed up my parents with my info, Thank you for your support. Looking forward to try Start!
Excellent, thanks and welcome aboard.