reply to More Fiber
Re: Service Experience - Returning STB
said by More Fiber::) said by fishacura:
I would find it hard to believe it would show anything different than the package it says I have online...
Any why would you assume their billing systems and online systems are in sync?
I know it shouldn't bother me.....I know I can always call each month and say "credit me" until it's resolved. I have the UPS proof and all that, I just get worked up about silly things like this. It's like it hangs over my head thinking somewhere down the line someone will call looking for $400 for the box.
People who don't get good service on average tell 10 others while people who do get good service on average tell 1.