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TCO1962
Premium
join:2001-07-02
Champaign, IL
reply to TCO1962

Re: Help? MBP down, on vacations..LONG story

That doesn't sound good. fwiw, I'm on a pretty long vacation and don't have jack with me to "do" anything. Really thought the visit to an Apple Store should have gave some solid answers and or fixes whatever it may be. Almost got off the ship when docked one day to run to the Apple Store. Thanks goodness I didn't. Would have been a major hassle and I still wouldn't know or have s**t!

Still amazed with the Apple Store experience.

Was well versed in Windows repairs and fixes not so long ago but admittedly don't know much about "working" on Macs. One of the main reasons I converted the whole family over to Apple. One would know, the MBP with THE most important crap on it that I NEED now takes a dump on me (at the worst time possible). *Sorry for the whining*

I guess if you guys are pretty convinced this is screwed I can buy another one and try some of the recovery ideas I get here.

Thanks for the replies so far. Any other input greatly appreciated.


sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Reviews:
·T-Mobile US
·Verizon FiOS
said by TCO1962:

That doesn't sound good. fwiw, I'm on a pretty long vacation and don't have jack with me to "do" anything. Really thought the visit to an Apple Store should have gave some solid answers and or fixes whatever it may be. Almost got off the ship when docked one day to run to the Apple Store. Thanks goodness I didn't. Would have been a major hassle and I still wouldn't know or have s**t!

Still amazed with the Apple Store experience.

Was well versed in Windows repairs and fixes not so long ago but admittedly don't know much about "working" on Macs. One of the main reasons I converted the whole family over to Apple. One would know, the MBP with THE most important crap on it that I NEED now takes a dump on me (at the worst time possible). *Sorry for the whining*

I guess if you guys are pretty convinced this is screwed I can buy another one and try some of the recovery ideas I get here.

Thanks for the replies so far. Any other input greatly appreciated.

Buy an external hard drive when your in port at some point and backup what you can (using Time Machine or otherwise). It does sound like the hard drive is failing. If it isn't, it's something even more finicky and expensive.


TCO1962
Premium
join:2001-07-02
Champaign, IL
Thanks for the suggestion/s. Why Apple wouldn't do that when I was there with an appointment is beyond me. I was/am at a point where I want it to work, badly, and I made that abundantly clear.

Hate to say it but I might hit a Best Buy store and see if they can get it done stat. Couldn't hurt.

Talk about putting a damper on an otherwise perfectly planned vacation!

Thanks!

Others?

P.S. They (Apple) jacked with it some because I'm hitting random forums (here and elsewhere) that won't allow me to access because of parental controls?! WTH?


sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Should be able to turn those off easily in System Preferences.


TCO1962
Premium
join:2001-07-02
Champaign, IL
said by sk1939:

Should be able to turn those off easily in System Preferences.

I can't get to system preferences though (that I'm aware of). Thanks for that suggestion though. Seriously.

The only way I'm even posting on it now is thru the OS X Utilities screen under "get help online".

I'm all ears people!


sk1939
Premium
join:2010-10-23
Mclean, VA
kudos:10
Try launching system preferences through the Command Line panel: "Applications/System Preferences.app"

Also try "sudo chmod 775 /Applications/System\ Preferences.app"
or repairing permissions through Disk Utility.


Gordo74
Premium
join:2003-10-28
Monroeville, PA
reply to TCO1962
said by TCO1962:

Thanks for the suggestion/s. Why Apple wouldn't do that when I was there with an appointment is beyond me. I was/am at a point where I want it to work, badly, and I made that abundantly clear.

Hate to say it but I might hit a Best Buy store and see if they can get it done stat. Couldn't hurt.

Talk about putting a damper on an otherwise perfectly planned vacation!

Thanks!

Others?

P.S. They (Apple) jacked with it some because I'm hitting random forums (here and elsewhere) that won't allow me to access because of parental controls?! WTH?

For what it's worth, your whining is getting you no sympathy. If you've ever done repair work, you should know at this point to do backups, even if it is twice a year, so you aren't in this situation. I understand it sucks now and there is not much you can do, but whining about it isn't going to move you forward. Be thankful you can at least get into the OS.

You want Best Buy to do the data transfer when the built in utilities are easy already? Now you're just wasting money. They will charge over $100 plus storage media for something you can do yourself. All you have to do is connect the external drive, it will ask if you want to use it for time machine, you hit yes, and away it goes.

Now, what *I* would personally do is go to Best Buy, grab an external drive on sale, use time machine, then boot into the recovery partition (hold R on bootup), wipe the internal drive clean, then reinstall OSX. Once that is done, you can truly see if it was your hard drive or some low-level operating system files that were corrupted.

As far as your PS, this only goes to show that the underlying system is continuing to degrade. Permissions are not set right and are starting to screw with the user accounts. You either need to stop using it until you have a solution down pat and work fast, or else you risk being completely separated from your data.


TCO1962
Premium
join:2001-07-02
Champaign, IL

1 edit
said by Gordo74:

said by TCO1962:

Thanks for the suggestion/s. Why Apple wouldn't do that when I was there with an appointment is beyond me. I was/am at a point where I want it to work, badly, and I made that abundantly clear.

Hate to say it but I might hit a Best Buy store and see if they can get it done stat. Couldn't hurt.

Talk about putting a damper on an otherwise perfectly planned vacation!

Thanks!

Others?

P.S. They (Apple) jacked with it some because I'm hitting random forums (here and elsewhere) that won't allow me to access because of parental controls?! WTH?

For what it's worth, your whining is getting you no sympathy. If you've ever done repair work, you should know at this point to do backups, even if it is twice a year, so you aren't in this situation. I understand it sucks now and there is not much you can do, but whining about it isn't going to move you forward. Be thankful you can at least get into the OS.

You want Best Buy to do the data transfer when the built in utilities are easy already? Now you're just wasting money. They will charge over $100 plus storage media for something you can do yourself. All you have to do is connect the external drive, it will ask if you want to use it for time machine, you hit yes, and away it goes.

Now, what *I* would personally do is go to Best Buy, grab an external drive on sale, use time machine, then boot into the recovery partition (hold R on bootup), wipe the internal drive clean, then reinstall OSX. Once that is done, you can truly see if it was your hard drive or some low-level operating system files that were corrupted.

As far as your PS, this only goes to show that the underlying system is continuing to degrade. Permissions are not set right and are starting to screw with the user accounts. You either need to stop using it until you have a solution down pat and work fast, or else you risk being completely separated from your data.

I'm not "whining" and want nothing to do with your "sympathy". I'm on a web site that I've been on for quite some time now. It's a place where people ask questions, people provide answers/opinions. Yes, I said "sorry about the whining" because I figured someone would come along and make a statement just like yours.

Other than that, thanks for your suggestions. They're appreciated. All things I would do under normal circumstnaces. In case you missed it, I'm not home. Have been on a couple of cruises where Best Buy's, etc are not common. Best Buy wouldn't charge btw but you're right, I could do it myself, especially under normal circumstances (which I'm a long way from right now).

Now I'm at a condo and chose not to rent a car. I did make it to an Apple Store for help at one point during the ordeal (wanted answers and wanted it fixed) and got jack shit out of the deal. I'm surprised no one found that messed up but I guess here everyone knows what to do on their own and has never messed with the "Genius" people. ?

IF I had one thing with me besides my laptop I could have done some things. It's a tad different when you're not at home and have no access to all your things.

Sorry about my whining..Hope you have a nice day.

Oh, about your take on the P.S.? That happened after the Genius' at the Apple store messed with it. Nothing else has changed.


Gordo74
Premium
join:2003-10-28
Monroeville, PA
said by TCO1962:

In case you missed it, I'm not home.

You complained that you would just "run to Best Buy and have them do it" a couple posts ago, now you say you can't.

In the spirit of helpful, since you said you can boot to the recovery partition, here is how I would go about it.

1) Acquire External Hard Drive (you mentioned getting to Best Buy earlier)
2) In recovery partition open Disk Utility (at the top under "utilities"
3) Click your OSX drive and click "Image"
4) Select your external drive as the target
5) Format your internal drive
6) Reinstall OSX (which you CAN DO if you're getting to the recovery partition
7) Open the disk image once back inside OSX and copy back any data you want.

Hope that helps. Short of reinstalling the OS to rule out hardware failure, you're SOL at this point.