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steeldriver

join:2011-10-14
Ottawa, ON
reply to steeldriver

Re: [Cable] Ottawa (Richmond Rd POI) unable to bond this morning

Thanks for the detailed reply

The connection is now back up, I followed your instructions and it appears I have

Software Version: STAC.02.16
Software Model: a81a
Bootloader: 2.3.0

SNRs are all showing in the range 36-37.5 dB now so I guess I will just put this down to a glitch

Appreciate the help - thanks again


MrMazda86

join:2013-01-29
Kitchener, ON

How in the crap did you manage to get an older firmware than the "unsupported" firmware? lol

That one seems quite interesting indeed.



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

Steeldrive has a DCM475 with proper firmware.

The STAC.02.31 is improper firmware for a DCM476.


steeldriver

join:2011-10-14
Ottawa, ON
reply to MrMazda86

Thanks for clarifying Martin


MrMazda86

join:2013-01-29
Kitchener, ON
reply to TSI Martin

I'm aware. The actual firmware that is supposed to be supported is STAC.02.50 IIRC... This particular modem however is running on the older firmware, which in my particular case, seems to work just fine.



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

That particular modem, will not be supported if we attempt to open a ticket with it. Just so you're informed.


mlord

join:2006-11-05
Nepean, ON
kudos:13

Funny thing is, the firmwares are all interchangeable. So a DCM-475 can run AC.02.31 just fine, or even AC.02.50. But the only "supported" firmware for it is AC.02.16 on Rogers.