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TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
reply to MrMazda86

Re: [Cable] Ottawa (Richmond Rd POI) unable to bond this morning

Steeldrive has a DCM475 with proper firmware.

The STAC.02.31 is improper firmware for a DCM476.

MrMazda86

join:2013-01-29
Kitchener, ON
I'm aware. The actual firmware that is supposed to be supported is STAC.02.50 IIRC... This particular modem however is running on the older firmware, which in my particular case, seems to work just fine.


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
That particular modem, will not be supported if we attempt to open a ticket with it. Just so you're informed.

mlord

join:2006-11-05
Nepean, ON
kudos:13
Funny thing is, the firmwares are all interchangeable. So a DCM-475 can run AC.02.31 just fine, or even AC.02.50. But the only "supported" firmware for it is AC.02.16 on Rogers.