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nysports4evr
Premium
join:2010-01-23
kudos:1
Reviews:
·Comcast

[Signals] T4 timeout on one upstream channel

One upstream channel always shows a status of "T4 Timeout" -- even immediately after rebooting the modem, could this be a problem on my end?


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10

No.

It's a known firmware quirk.

Try using the "Reset All Defaults" button in the user interface first and then the "Restart Cable Modem" button.


flashback

join:2008-09-17
Chicago, IL
reply to nysports4evr

No, there might be a maintenance/outage in your area. Luckily for you, you're using a DOCSIS3.0 compatible modem.

You should try logging into the xfinity website to check if there's any reported service outages.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
kudos:10

It's NOT an outage and is nothing to be concerned about.