No.It's a known firmware quirk.Try using the "Reset All Defaults" button in the user interface first and then the "Restart Cable Modem" button.
reply to nysports4evr No, there might be a maintenance/outage in your area. Luckily for you, you're using a DOCSIS3.0 compatible modem.You should try logging into the xfinity website to check if there's any reported service outages.
It's NOT an outage and is nothing to be concerned about.
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