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Have to reboot to reconnnect to VPNHello.
I am using Shrew Soft VPN Client 2.2.0 with Windows 8. I do not know the specs of what I am connecting to at my customer's site. They just said use Shrew Soft and gave me the file to import. It works fine. The connection will stay up. However, almost every time, before I can start a new connection, I have to reboot my laptop. If I don't, the VPN appears to connect ok, but I cannot ping their server. Until I Reboot MY laptop. I've tried killing all tasks running on my laptop that appear to be related to the VPN, but a total reboot is the only thing that works.
Does anyone have any idea as to WHICH task is being restarted by the reboot, that is fixing my problem? That way, I could kill that task instead of having to reboot every time. Thanks. |
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aguen Premium Member join:2003-07-16 Grants Pass, OR 1 edit |
aguen
Premium Member
2013-Feb-12 6:18 pm
Did you ever use the VPN client on an earlier version of Windows? This might be more of an issue dealing with a Win 8 incompatibility. Might want to check with the vendor of the software.
Checked their site, I assume you're using the rc-2 version? Might still be a bit buggy.
Did you buy a new PC pre-installed with Win 8, or did you upgrade an existing PC? |
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Thanks for your reply.
Yes, I'm using the rc-2 version. (vpn-client-2.2.0-rc-2.exe)
I can't find anything on their site about this. But yes, it is a beta. Well, it's not under "Stable Release", but under "Head Development".
My PC is a Dell Inspiron that came with Windows 8 installed. Got it in December. I was not using this VPN with this Customer very long before I switched laptops to this one, so I don't remember if I was having this problem. I did have to update the VPN software to this version to handle Win 8, though.
btw, I use Cicso client 5.0.07.0440 to connect to a different customer of mine without this issue. So I'm sure it Shrew Soft, yes, but I sure wish I could figure out WHY the reboot fixes it, and just kill the process(es) manually. |
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JimmyBobs 1 edit |
to aguen
Duplicate |
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aguen Premium Member join:2003-07-16 Grants Pass, OR |
to JimmyBobs
Well, just a guess here on my part but in the interest of trying to narrow down the possible culprits lets try this:
1: After a clean startup of the vpn client, open a dos cmd window and type in ipconfig /all, then copy all of the contents of the returned data to a text file.
2: Close out your current session and then start up another one to reproduce the problem, verify it isn't working, then do another ipconfig /all and copy/paste the results to the same text file.
3: Post the results in your thread here and we can have a look and see if anything stands out. |
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Here you go. I don't see any differences at just a first glance.
************************************************** GOOD **************************************************
Windows IP Configuration
Host Name . . . . . . . . . . . . : BCC-Jim Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : kwl.local
Ethernet adapter Local Area Connection* 15:
Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Shrew Soft Virtual Adapter Physical Address. . . . . . . . . : AA-AA-AA-AC-B6-00 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::cdca:618:2346:3ee2%33(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.253.108(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 933931690 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F5-F6-F8-5C-F9-DD-4D-76-63 DNS Servers . . . . . . . . . . . : 192.168.1.181 192.168.1.182 Primary WINS Server . . . . . . . : 192.168.1.181 Secondary WINS Server . . . . . . : 192.168.1.182 NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 84-A6-C8-13-5E-FD DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : kwl.local Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230 Physical Address. . . . . . . . . : 84-A6-C8-13-5E-FC DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8034:68a8:d337:a35b%13(Preferred) IPv4 Address. . . . . . . . . . . : 163.228.178.105(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.252.0 Lease Obtained. . . . . . . . . . : Wednesday, February 13, 2013 7:52:01 AM Lease Expires . . . . . . . . . . : Thursday, February 14, 2013 12:07:07 PM Default Gateway . . . . . . . . . : 163.228.176.1 DHCP Server . . . . . . . . . . . : 1.1.1.1 DHCPv6 IAID . . . . . . . . . . . : 327460552 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F5-F6-F8-5C-F9-DD-4D-76-63 DNS Servers . . . . . . . . . . . : 192.168.0.100 192.168.0.101 163.228.176.130 163.228.8.40 163.228.8.50 Primary WINS Server . . . . . . . : 163.228.8.39 NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{596F0D78-570F-4442-9164-5F710C61715D}:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . : kwl.local Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2002:a3e4:b269::a3e4:b269(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.0.100 192.168.0.101 163.228.176.130 163.228.8.40 163.228.8.50 NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.kwl.local:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : kwl.local Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
************************************************** BAD **************************************************
Windows IP Configuration
Host Name . . . . . . . . . . . . : BCC-Jim Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : kwl.local
Ethernet adapter Local Area Connection* 15:
Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Shrew Soft Virtual Adapter Physical Address. . . . . . . . . : AA-AA-AA-AC-B6-00 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::cdca:618:2346:3ee2%33(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.253.120(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 933931690 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F5-F6-F8-5C-F9-DD-4D-76-63 DNS Servers . . . . . . . . . . . : 192.168.1.181 192.168.1.182 Primary WINS Server . . . . . . . : 192.168.1.181 Secondary WINS Server . . . . . . : 192.168.1.182 NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 84-A6-C8-13-5E-FD DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Connection-specific DNS Suffix . : kwl.local Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230 Physical Address. . . . . . . . . : 84-A6-C8-13-5E-FC DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::8034:68a8:d337:a35b%13(Preferred) IPv4 Address. . . . . . . . . . . : 163.228.178.105(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.252.0 Lease Obtained. . . . . . . . . . : Wednesday, February 13, 2013 7:52:01 AM Lease Expires . . . . . . . . . . : Thursday, February 14, 2013 12:11:43 PM Default Gateway . . . . . . . . . : 163.228.176.1 DHCP Server . . . . . . . . . . . : 1.1.1.1 DHCPv6 IAID . . . . . . . . . . . : 327460552 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-F5-F6-F8-5C-F9-DD-4D-76-63 DNS Servers . . . . . . . . . . . : 192.168.0.100 192.168.0.101 163.228.176.130 163.228.8.40 163.228.8.50 Primary WINS Server . . . . . . . : 163.228.8.39 NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{596F0D78-570F-4442-9164-5F710C61715D}:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
Tunnel adapter 6TO4 Adapter:
Connection-specific DNS Suffix . : kwl.local Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2002:a3e4:b269::a3e4:b269(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.0.100 192.168.0.101 163.228.176.130 163.228.8.40 163.228.8.50 NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.kwl.local:
Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : kwl.local Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes |
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aguen Premium Member join:2003-07-16 Grants Pass, OR |
to JimmyBobs
The only difference I could find was the IP Address given to the Shrew Soft Virtual Adapter. Not sure how this is being assigned as supposedly DHCP is disabled.
If you haven't rebooted your machine already, shutdown the VPN client, then open the Network and Sharing Center. From there Disable the network card, give it a minute or 2 to settle down, then re-enable it, allow it to settle down, then start the VPN again and see what the results is. |
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to JimmyBobs
Not sure if this is a practical solution for you, but sometimes when I have this kind of problem, I'll just implement the VPN inside a VM. Now I can choose the OS that works best. Esp. if I joining a customer's network for work purposes. As a bonus, it lets me keep my personal and work activities separated. Just a thought. |
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to aguen
Hi. Sorry I took so long. I wasn't working with that customer. Just tried it, though, so I could try your suggestion.
I could not connect to the server. Disconnected VPN and reconnected... still could not connect to the server. So this would be a good test.
I then disconnected VPN again, disabled, waited, and re-enabled the network card. Connected to VPN again ok, as usual, but had the same problem.... could not connect to their server (ping, ftp, etc.).
I then re-booted my laptop, and it connected to the server fine. |
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JimmyBobs 1 edit |
to eibgrad
Thanks for the VM suggestion. That might be the trick if this is a Windows 8 problem.
Edit: The VM thing gave me another idea. I set the compatibility to Windows 7 and Vista. Neither of those worked. |
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