| Referral Process I have a friend that is going to sign up for Teksavvy soon. What is the referral process? I have done a search, and they say that I need to call in and speak to accounting? |
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 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | Just let you friend have our CID. When he calls, tell him to mention that they were referred to us by you, CID XXXXX.
That's it.
Martin |
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| reply to Poser
Hi Poser,
To answer your question, referrals only apply to high speed internet service. A referral may be added on at any time although we prefer this info be taken on the new order. Your friend will be asked how he heard about us which at that point he can mention you  . He will need to provide your CID number when he signs up.
Hopefully this helps.
Cheers,
TSI Jonathan
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Social Media Relations Team Leader
Authorized TSI employee - Teksavvy Solutions Inc. |
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| reply to TSI Martin
Geesh Martin...Speedy Gonzales over here  . |
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| reply to TSI Jonathan
Is there still a monthly discount for referring someone? I gave a friend my CID as I referred him over and I've not received a discount on that. |
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 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to TSI Jonathan
Don't think that's covered by WSIB: Tripping over coworker trying to help Poser
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Marc - CEO/TekSavvy |
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| Ah man! I filled out the forms for nothing! ;P |
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TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | reply to KnockKnock
It could be 2 things. Either he didn't give it when asked, or we forgot to add. Only way to find out is if he provides us with his account info & we double check.
Martin |
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| reply to KnockKnock
Hey KnockKnock,
Can you PM me your account info. I'll look into it for you.
Cheers,
TSI Jonathan
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Social Media Relations Team Leader
Authorized TSI employee - Teksavvy Solutions Inc. |
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TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | LMAO... TSI "slowpoke" Jonathan!!!! |
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| I feel like the coyote chasing the roadrunner lol. |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | LOL. two for two |
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| You know the french saying...jamais deux sans trois! |
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| reply to TSI Martin
He says he did provide it, I think he signed up online. I'll PM Jonathan my details and see if he can help me. Seems like he needs it.  |
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Reviews:
 ·TekSavvy DSL
| reply to TSI Jonathan
said by TSI Jonathan:You know the french saying...jamais deux sans trois!
Sh*t always happens in threes ?? |
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| Good try , means "never two without three". |
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| Thanks for the PROPER translation ..... |
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TypeS
join:2012-12-17
London, ON
kudos:1 Reviews:
 ·TekSavvy Cable
| reply to TSI Jonathan
said by TSI Jonathan:I feel like the coyote chasing the roadrunner lol.
You know I saw this on 9GAG a few nights ago:
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| reply to Poser
I suspect when ordering online the referrals aren't applied? My case is similar in that the people I referred ordered online and inputted my CID, but I didn't get the discount. I was told after that I need to ask the new customer to call in with my CID...
Haven't gotten around to asking them to do so yet, too busy... |
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| When ordering online, the order processor has to enter it manually into the system. It could have been overlooked hence why it wasn't applied. If you want to send me a PM with your account info, I will be more then happy to fix it for you.
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Social Media Relations Team Leader
Authorized TSI employee - Teksavvy Solutions Inc. |
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