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axvoice

join:2007-08-20
NY

Rate center blocked

All our diagnostics show that customer's rate center is blocked by the receiving party. We tried to switch them to 3 different routes but it didn't solve their problem. This is a very common Canada VoIP issue where toll-free, calling cards and conferencing lines are being blocked by underlying carriers. If we simply change customer's number to a different rate center or even a US number the calls would go through.


auditorman

join:2013-02-12

Notice how it is never Axvoice's fault? The company built on excuses