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HKPolice

join:2002-08-09
Scarborough, ON

Fees

Are there any fees for switching plans? Say I sign up for Advanced cable and want to switch to Pro cable later? What if I get a new modem? I have a SB6121 now but might switch to a DCM476 later for the 8 channel bonding.

I think this info should be available on the website instead of us having to ask? Same with the moving fee.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:12

No fee for switching plans or modems.

Moving is considered a new installation, ie $50.

Thanks.


HKPolice

join:2002-08-09
Scarborough, ON

Thanks for the quick reply. I'm giving TSI one more week to fix the youtube streaming issues before switching.

Does start have their own cluster of youtube caching servers?



rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:12

No, but we see Google (and Youtube) via TorIX.



jmck
formerly 'shaded'

join:2010-10-02
Ottawa, ON
Reviews:
·TekSavvy DSL
·Start Communicat..

as someone who was on TSI until 2 weeks ago and seeing so many youtube and twitch.tv issues (as well as others with OVH), I can confirm that's there's been zero issue with youtube or twitch on Start and i can always saturate my 45mbit/sec at OVH/Montreal too.


Guru

join:2008-10-01
kudos:2
Reviews:
·TekSavvy DSL

said by jmck:

as someone who was on TSI until 2 weeks ago and seeing so many youtube and twitch.tv issues (as well as others with OVH), I can confirm that's there's been zero issue with youtube or twitch on Start and i can always saturate my 45mbit/sec at OVH/Montreal too.

+1 I never had any issues with youtube. I don't do twitch stuff but youtube no issues. Flawless, smooth, 1080p without issue.

Rocca hates me for praising Start so I will stop

Davesnothere
No-BHELL-ity DOES have its Advantages

join:2009-06-15
START&Cogeco
kudos:6

said by Guru:

+1

I never had any issues with youtube. I don't do twitch stuff but youtube no issues. Flawless, smooth, 1080p without issue.

Rocca hates me for praising Start, so I will stop

 
What ?!

Stop praising START ?

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