IN my Experience Windstream is nearing the top of that list of companies that suck, as well. The increasing frequency of outages, the increasing delays in getting to Support or getting support to do even basic tasks, makes me think that they are swirling the drain. I recently waited 60 days for an appt with support to make a change to our network config. 5 min into the conference call they realized that due to instability in their infrastructure all changes to the VPN concentrators were being denied by corporate. If the VPN concentrators have been locked from changes, why didn't they know that and reschedule ?
so its no surprise that Windstream has turned to Politics to attempt to retain market share since quality connections and customer service are beyond their reach