[IN] Internet drops many times a day. My internet keeps randomly dropping for short periods of time. It comes back on in like 1-2 minutes, but it happens many times a day and I mainly use my internet for online games and this prevents me from playing.
Modem: Motorola sb5101u
Router: Netgear N300
Frequency 111000000 Hz
Signal To Noise Ratio 38.0 dB
Power Level -2.6 dBmV
Channel ID 2
Frequency 32000000 Hz
Power 49.2 dBmV
2013-02-13 12:35:36 4-Error D103.0 DHCP RENEW sent - Invalid DHCP option
2013-02-13 12:17:55 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:25 3-Critical D003.0 DHCP FAILED - Requested Info not supported.
1970-01-01 00:00:16 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)
1970-01-01 00:00:07 6-Notice M571.1 Ethernet link up - ready to pass packets
2013-02-13 12:17:22 6-Notice M573.0 Modem Is Shutting Down and Rebooting...
2013-02-13 12:17:22 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2013-02-13 12:16:50 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-13 12:16:21 6-Notice I401.0 TLV-11 - unrecognized OID
2013-02-13 12:16:20 3-Critical D003.0 DHCP FAILED - Requested Info not supported.
2013-02-13 12:16:09 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)
2013-02-13 12:15:55 6-Notice M572.0 Max T3 No Rng Rsp Timeouts - Reinitialize MAC...
2013-02-13 12:15:55 3-Critical R006.0 Unicast Maintenance Ranging attempted - No response - Retries exhausted
2013-02-13 12:15:55 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
2013-02-13 11:53:20 4-Error D103.0 DHCP RENEW sent - Invalid DHCP option
2013-02-13 11:37:21 6-Notice I401.0 TLV-11 - unrecognized OID
MediacomChadMediacom Social Media Relations TeamPremium,VIP
Gulf Breeze, FL
I would be happy to look into this for you. You can private message me your account details and I will get this resolved for you.
reply to Phrobis
Based on your modem's diagnostic log, it looks like you're having drops at night after 11pm.
If that's the case, just know that Mediacom (much like AT&T and Comcast etc) do cable plant maintenance on their network at night to improve and repair their service.
12am - 6am is the 'maintenance window' for most companies. So they effect as few end user's as possible.