| reply to SeanFL
Re: from 35/35 to 75/35 and now slow upload? did you run the optimizer on the computer your having an issue with. seems like it was never done. |
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SeanFL
join:2006-01-25
Tarpon Springs, FL | yes, ran the optimizer. I'm stuck on 40/5 with pc, mac, android tablet...all that used to get about 43/30 or so wired or wireless.
couple other thoughts: my verizon supplied router is a Westell A90 9100. I feed from the ONT to the router via cat5e (and have for years). Not moca.
One tech suggested they send me a new actiontec router. That'll take a few days and I'm willing to try.
However, I WAS at 35/35 with great speeds before using my current westell...and now I can only get 5 up? Seems odd.
Have my own Asus rt-n56u that I can take and put in and see if that gets me the 75/35 speed.
Any ideas to try?
Sean |
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PJL
join:2008-07-24
Long Beach, CA
kudos:2 Reviews:
 ·Verizon FiOS
| said by SeanFL:....
Any ideas to try?
Sean
Get the Verizon router. It won't cost you anything to try it, and their networks plays better with the equipment they supply and support. |
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| It's not your router, it's not your PC.. You're wasting your time trying to track down what it is.
If you made the change to a higher tier and all of a sudden your upstream is slower then the problem is in VZ network. Nothing changed on your end you said. Something isn't provisioned right, read the 2nd post on this thread. I had it happen to me and there was a provisioning problem. |
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| reply to SeanFL
If your Ethernet plug your pc direct to the Ethernet cable. If speeds are the same then it needs tier 2 and tier 2 will want a tech on site. Call back tech support. |
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 aaronwtPremium
join:2004-11-07
Woodbridge, VA
·Verizon FiOS
| reply to SeanFL
said by SeanFL:yes, ran the optimizer. I'm stuck on 40/5 with pc, mac, android tablet...all that used to get about 43/30 or so wired or wireless.
couple other thoughts: my verizon supplied router is a Westell A90 9100. I feed from the ONT to the router via cat5e (and have for years). Not moca.
One tech suggested they send me a new actiontec router. That'll take a few days and I'm willing to try.
However, I WAS at 35/35 with great speeds before using my current westell...and now I can only get 5 up? Seems odd.
Have my own Asus rt-n56u that I can take and put in and see if that gets me the 75/35 speed.
Any ideas to try?
Sean
Try the RT-N56U. I use a couple of those on my network. And with them I have no problem getting 150/70 wirelessly on my laptop from the Verizon speedtest. Almost as fast as the 155/70 I can get from a wired connection on my network from the Verizon speedtest. |
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SeanFL
join:2006-01-25
Tarpon Springs, FL | reply to buckweet1980
Thank you. agreed that it's not on my end. A tech is coming out this morning to look at or change out my ONT. Hopefully later today I'll be enjoying 75/35.
Frustrating that it sure seems to be a provisioning issue and no one seems to be able to change it over a few days.
But all that said, fios has been flawless for me for years, so a little hiccup and I can't be too upset. Will let you know what ends up happening.
Sean |
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SeanFL
join:2006-01-25
Tarpon Springs, FL | Verizon came out to swap out the ONT. Hooked it all back up, and... same slow speeds. Then within an hour or so it went back to the 35/35 (actual 43 / 30 or so on speed tests).
Today I called to inquire about upgrading to 75/35 and the kind lady talked me into 150/65 for not much more money than I was paying for $35/35 (includes a change to Fios digital voice.)
Monday they'll be back out to swap out my ont and router and get things going. Hope that goes better than this attempted upgrade. |
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| I had the same experience.. Replacing the ONT didn't fix mine either.. It just made them realize "oh there really is something else provisioned wrong"..
I am back to 75/35 now. I was originally 35/35 then went to the 150 package and now back down.. I was able to downgrade with no issues :P |
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