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Links: ·VZ FiOS TV FAQ ·Submit a FAQ ·Is it 1080p? ·Frontier
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no_coin

join:2002-10-17
Tyngsboro, MA

1 edit

Lost all local HD QAM channels - northeast [RESOLVED]

In the Boston area, we LOST ALL local HD channels except for one (ch 7-1). Ever since we have had FIOS TV, it was possible to connect a QAM-capable TV and view all local channels in HD. Now all locals are in SD in the upper ch 63- range.

This is not nice Verizon - another way to gouge subscribers with another STB rental.

crgauth

join:2004-05-18
Glen Burnie, MD

Re: Lost all local HD QAM channels - northeast

Haven't heard that Verizon was starting to scramble channels. Have you tried to re-learn channels? May be a PSIP problem.


bohratom
Jersey Shore will rise again

join:2011-07-07
Red Bank NJ

reply to no_coin

said by no_coin:

This is not nice Verizon - another way to gouge subscribers with another STB rental.

Verizon definately will not encrypt local channels as they can just disable them via the Ont (unlike Cable companies which are starting to encrypt their locals). I would rescan the channels as crqauth advised.

mets18

join:2008-10-15
New York, NY
Reviews:
·Verizon FiOS
·RCN CABLE

said by bohratom:

Verizon definately will not encrypt local channels as they can just disable them via the Ont (unlike Cable companies which are starting to encrypt their locals). I would rescan the channels as crqauth advised.

I agree they have no reason to do so but I would stop short of saying definitely. I would be a good way to pick up some more revenue through box rentals.

no_coin

join:2002-10-17
Tyngsboro, MA

reply to no_coin
Yes, we tried relearning the channels several times, yesterday and today. Takes about 20 minutes with the same results. Only one HD channel in it usual place. My wife called tech support this morning and they were kind enough to reset our ONT, even though I tried that already. Beyond that, the tech would not volunteer any other solutions.


no_coin

join:2002-10-17
Tyngsboro, MA

reply to no_coin
One more note. When I select the HD channel manually, it shows "digital channel is encrypted". So HD channels 4-1, 5-1... that use to be in the clear, now appear to be encrypted.


DGGSLF

join:2007-04-14
Lynn, MA

reply to bohratom
I have the same issue. I re-scanned and I'm still only getting NBC on 7.1. When I go to ABC, which normally comes in on 5.1, I get a black screen with no sound. Same with CBS (4.1), Fox 25.1 and PBS (2.1).

VZ definitely did something to block these channels.


guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:1

reply to no_coin
Just a matter of time ... this is expected

»www.theverge.com/2012/10/15/3506···n-access



bohratom
Jersey Shore will rise again

join:2011-07-07
Red Bank NJ

reply to DGGSLF

said by DGGSLF:

VZ definitely did something to block these channels.

Im still gonna lean that it was done by mistake when they were doing some type of other upgrade. Hopefully next few days you see them all in clear-qam again.

knarf829

join:2007-06-02
kudos:1

reply to no_coin
Time to get some cable cards.



amarryat
Verizon FiOS

join:2005-05-02
Marshfield, MA
Reviews:
·Verizon FiOS

reply to no_coin
I assumed something had happened because of the blizzard. We were away before it started, and when we returned, I thought my TV had forgotten its settings because the power had been out. But after a re-scan, only 7.1 works. I had 4.1, 5.1, 7.1, and 25.1 as presets and while the presets remain, only 7.1 has a picture.


DGGSLF

join:2007-04-14
Lynn, MA

reply to knarf829
I have CableCARDS on two TVs and three 7100 STBs plus a multi room 7232 DVR.

The TV in my office is just using QAM to get local news and sporting events while I work. I hope Verizon resolves this soon or at least state publicly what their intention is, regarding encrypting broadcast channels.


crgauth

join:2004-05-18
Glen Burnie, MD

reply to no_coin
Has anyone put in a trouble report?
Twitter, chat, Verizon Direct, etc?


Shady Bimmer
Premium
join:2001-12-03
Northport, NY

reply to no_coin

said by no_coin:

In the Boston area, we LOST ALL local HD channels except for one (ch 7-1). Ever since we have had FIOS TV, it was possible to connect a QAM-capable TV and view all local channels in HD. Now all locals are in SD in the upper ch 63- range.

This is not nice Verizon - another way to gouge subscribers with another STB rental.

On Long Island (VHO5) nothing has changed. All the same clear-QAM channels are still unencrypted including CBS, NBC, ABC, FOX, UPN, PBS, and PIX (all in both SD and HD). This was verified using a non-CC HD HomeRun.


Miataman

join:2010-10-27
Chelmsford, MA
Reviews:
·Verizon FiOS

reply to crgauth

said by crgauth:

Has anyone put in a trouble report?
Twitter, chat, Verizon Direct, etc?

There is! I entered a query to Verizon Direct.
--
"My hat, my cane, Jeeves".


walthamdude

@verizon.net

reply to no_coin
im in boston area and have no issue with hd on clear qam. a lot of the hd are in the upper 60's and low 70's range on the qam tuner.


dmine45

join:2002-11-03
Fredericksburg, VA

reply to no_coin
Still have clear QAM in DC metro area - have stations from Maryland, DC and Virginia.



Motortree

@verizon.net

reply to crgauth
I suspect that it was a PSIP problem as I have all channels today and PSIP is accurate.


no_coin

join:2002-10-17
Tyngsboro, MA

reply to no_coin
As described by amarryat, the service in our neighborhood went out for about an hour on the Tuesday after the storm. After that, no more HD in the clear. I'll try posting at Verizon Direct.

"coincidences happen to maximize confusion"


JPL
Premium
join:2007-04-04
Downingtown, PA
kudos:2

reply to bohratom

said by bohratom:

said by DGGSLF:

VZ definitely did something to block these channels.

Im still gonna lean that it was done by mistake when they were doing some type of other upgrade. Hopefully next few days you see them all in clear-qam again.

I agree with you on this. For all those who think this was Verizon's approach to encrypting locals... read the article that guppy_fish linked. It states that the FCC is requiring that cable companies who go this route must provide a way to access those locals for 2 years for free. Since Verizon hasn't done that... and since no one else seems to be having issues with clear QAM channels... this sounds like a snafu to me.

To the OP, are you JUST trying to go to the local channel 'number'? Meaning are you just trying to tune in, say, 4-1? Because it could be that their PSIP mappings are all screwed up. If that's the case, then you'll still be able to get to your locals, but you'll have to go to the actual frequency to tune them in.

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