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uverse tech to 15444104
Anon
2013-Feb-13 8:21 pm
to 15444104
Re: Are these innocent "mistakes" or something else.I have to say as a prem tech, you people have no sense. We work 10-12 hrs a day and can't control these appt times. As for cust service, I know they suck cause we have to deal with them as well. Uverse is a phenomenal system but needs to be installed by a experienced tech for it to work as advertised. Go easy on the tech who doesn't show up when you want simply because he was dealing with a unappreciative cust before you. Also, if he finishes at 8pm, just realize he just worked a 12 hr day and wants to get the hell home and enjoy a hr of free time before he goes to bed and starts it all over again. |
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This sort of proves the guys issue with your company. Sure, maybe you worked all day, but you are the face of the company and your very late. |