rcncares Emilie Premium,VIP join:2012-01-04 Gainesville, VA
Morning Tubby17 - Have you called into technical support? They can look to see if your modem is provisioned correctly. 800-746-4726. Or if you prefer, you can private message the name on your account to me and I can have someone check. Since I am not here in the evening, it might be faster to call in if that is the only time you are available.