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TSILiz
Premium
join:2012-08-20
kudos:6
reply to hybrid_r

Re: [Cable] Peak hours SUPER slow!

said by OttawaSam :

12am & speeds still super slow in Ottawa (POI is on Richmond Rd., Ottawa)... [att=1]

Hi There,

Can you please either PM me or message us in the direct forum? I'd like to troubleshoot to determine the root of your issue.

Thanks!
Liz
--
TSI Elizabeth (Social Media & E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

"Not all those who wander are lost."


OttawaSam

@teksavvy.com

Hi Liz,

Thanks for following up with me in this forum. It's ~5pm and the speed seems to be normal now (I have the 18mb/sec plan).




Yesterday must have been an anomaly unless you guys worked on something. Thanks again!

- Sam


Mickola

@teksavvy.com

I am on 28Mbps Cable and the speed seems just fine via speedtest. However I cannot even access any videos at all, youtube, vimeo or netflix. It' s very frustating. I can watch movies via xbmc though.

Is there any problem in Markham?