SeanFL
join:2006-01-25
Tarpon Springs, FL | reply to buckweet1980
Re: from 35/35 to 75/35 and now slow upload? Thank you. agreed that it's not on my end. A tech is coming out this morning to look at or change out my ONT. Hopefully later today I'll be enjoying 75/35.
Frustrating that it sure seems to be a provisioning issue and no one seems to be able to change it over a few days.
But all that said, fios has been flawless for me for years, so a little hiccup and I can't be too upset. Will let you know what ends up happening.
Sean |
|
|
|
SeanFL
join:2006-01-25
Tarpon Springs, FL | Verizon came out to swap out the ONT. Hooked it all back up, and... same slow speeds. Then within an hour or so it went back to the 35/35 (actual 43 / 30 or so on speed tests).
Today I called to inquire about upgrading to 75/35 and the kind lady talked me into 150/65 for not much more money than I was paying for $35/35 (includes a change to Fios digital voice.)
Monday they'll be back out to swap out my ont and router and get things going. Hope that goes better than this attempted upgrade. |
|
| I had the same experience.. Replacing the ONT didn't fix mine either.. It just made them realize "oh there really is something else provisioned wrong"..
I am back to 75/35 now. I was originally 35/35 then went to the 150 package and now back down.. I was able to downgrade with no issues :P |
|
