 fcislerPremium
join:2004-06-14
Riverhead, NY | reply to PToN
Re: VoIP system said by PToN:But if i can get a full cisco solution for a decent price, i'd go with it. Next monday i ll be making some calls to see what the pricing would be.
hahahaha. hahaha. No seriously, I'm chuckling that that. Please post the price when you get it. If you can't for one reason or another, post how much more expensive it is versus a comparable solution. Nothing (new) Cisco is cheap. It also requires an AVVID (I believe) design it and "Cisco" sign off on it.
While this does have the advantage of removing "shady bob" from selling you the sun and delivering a desk lamp, it is time consuming. You also said that you had an IVR. That adds to the cost a bit. |
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 BryonThis space for rentPremium
join:2001-07-23
Speedway, IN | reply to PToN
We're a similar size and have been happy with Shoretel.
It's flexible and easy to manage. |
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said by PToN:Well,
- We have 99 direct dial in extensions (xxx-xxx-50-xx)
- There is 1 location only so we wont be connecting to another building in any way.
- We have a T1 and a Fiber circuit.
- We have a toll free number customers can call in.
- We currently have an automated answering system that it is menu driven (not sure of the technical name).
- We can have call a single extension and have it ring N number of extensions
- We use a lot of call forwarding
- We would like to be able to have N number of internal extensions and keep the 99 direct dial in extensions.
- We have about 10 fax lines.
- We make a fair amount of international calls.
Other than that i cant think of anything else at the moment.
Currently i am looking at Avaya, 3CX, Asterisk Digium, Mitel, Cisco and Shoretel.
Thanks for the input.
As far as Cisco goes, you might want to consider CUCM Business Edition 3000 for your needs. It would be quite a bit cheaper than full blown CUCM (although you still would need to purchase phones). It runs a simpler/more restricted version of CUCM, but it might be enough for your needs. |
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 zongPremium
join:2005-07-21
Scarborough, ON
 ·mycybernet.net
 ·Switchworks
1 edit | reply to PToN
Agreed re Shoretel.
We looked at Cisco and Shoretel. Went with Shoretel in the fall of 2012. Dead easy to manage and configure ona day to day basis. Excellent reporting. Super configurable. We even installed the Call Accounting add on. Very handy in a law firm.
just under 100 users here. One site. Phone runs off a traditional PRI / T1 (ISDN) and we have fibre for the data side.
I would recommend them in a heartbeat. Not the cheapest, but way cheaper than Cisco.
Edit: One thing I wanted to add - the handsets. They are solid. Heavy and feel like real phones and definitely do not feel cheap. |
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 PToN
join:2001-10-04
Houston, TX | reply to PToN
Well, I m being quoted around $80K for a full Cisco solution CBE 6000. Around $66K for Mitel 5000 full IP, around $35K for a hybrid digital/IP Mitel 5000 and still waiting for the Shoretel and Avaya quotes.
Now, if i was to add Unified Communications Advanced to the Mitel 5000 offering - which is included in the Cisco solution - i am sure that Mitel would get around $76k-$80K.
So apples to apples, they seem to be coming up to the same $$$.
Just thought i would give an idea for any future questions. |
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rugbyI think I know it all.VIP
join:2000-09-26
Plainfield, IN | reply to PToN
Look at Kerio Operator if you want a nice looking easy to configure system that you can potentially virtualize or run on your own hardware. |
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 NightfallMy Goal Is To Deny YoursPremium,MVM
join:2001-08-03
Grand Rapids, MI
 ·Comcast
 ·Callcentric
·Site5.com
| reply to PToN
said by PToN:Well, I m being quoted around $80K for a full Cisco solution CBE 6000. Around $66K for Mitel 5000 full IP, around $35K for a hybrid digital/IP Mitel 5000 and still waiting for the Shoretel and Avaya quotes.
Now, if i was to add Unified Communications Advanced to the Mitel 5000 offering - which is included in the Cisco solution - i am sure that Mitel would get around $76k-$80K.
So apples to apples, they seem to be coming up to the same $$$.
Just thought i would give an idea for any future questions.
I have admined both Cisco and Shoretel and both are great systems. I love the Cisco solution a bit better, but thats because I have used it longer and had zero issues with it. Shoretel I have had a few issues in the past, but for the most part it works great.
As you said, unified communications does add a bit more to the price, but I think its worth it.
Good luck in your choice! Sounds like you have plenty of information.
--
My domain - Nightfall.net |
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