reply to mjohnson5113
Re: Just changed to 50/25 not getting it... 3 weeks later This issue has been resolved WITH my own router connected. It's very sad that it took 15 days to get this resolved, but never the less it is resolved. My account was provisioned for 50/25, but from what the tech told me - my ONT outside of the house had a cross-link provisioned for 40/5. She rebuilt that link, and now my speeds are exceeding 50/25.