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Links: ·Approved Suddenlink Tech Support Agents
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gatorkram
Need for Speed
Premium
join:2002-07-22
Winterville, NC
kudos:2

New modem firmware pushed.

Was just looking over my modem logs, from the downtime last night, and noticed it has a brand new firmware.

Firmware Build Time: Thu Feb 2 14:25:01 EST 2012

It was from like 2009 before this.

This is on my arris modem:
ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem

Kinda interesting.
--
What the heck is a GatorKram? »www.gatorkram.com

benk016

join:2011-06-05
Muskogee, OK
Reviews:
·Suddenlink

Still rocking the 2009 Firmware on mine.

System:
ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem
HW_REV: 3
VENDOR: Arris Interactive, L.L.C.
BOOTR: 1.2.1.25
SW_REV: 3.2.48
MODEL: WBM760A
Serial Number:
Options:
Firmware Build and Revisions
Firmware Name: WBM030248_111709_MODEL_7
Firmware Build Time: Tue Nov 17 19:09:33 EST 2009



gatorkram
Need for Speed
Premium
join:2002-07-22
Winterville, NC
kudos:2

reply to gatorkram
This is the full info. Looks like we have the same modem anyway, just different firmwares now.

System: ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem
HW_REV: 3
VENDOR: Arris Interactive, L.L.C.
BOOTR: 1.2.1.25
SW_REV: 7.3.139C
MODEL: WBM760A
Serial Number:
Options:
Firmware Build and Revisions
Firmware Name: TS0703139C_020212_WBM760_CM820
Firmware Build Time: Thu Feb 2 14:25:01 EST 2012
--
What the heck is a GatorKram? »www.gatorkram.com



El Loco
El Loco

join:2007-04-26
Greenville, NC
Reviews:
·Embarq Now Centu..

Gator, I didn't know you had an D3 Arris modem. When did you get that? I always thought you had a Motorola SurfBoard D3 modem. Do you like the Arris D3 modems better than Motorola? Does the Arris D3 modem do downstream channel bonding also like my Motorola D3 modem does?



gatorkram
Need for Speed
Premium
join:2002-07-22
Winterville, NC
kudos:2

said by El Loco:

Gator, I didn't know you had an D3 Arris modem. When did you get that? I always thought you had a Motorola SurfBoard D3 modem. Do you like the Arris D3 modems better than Motorola? Does the Arris D3 modem do downstream channel bonding also like my Motorola D3 modem does?

I got the Arris when I got the 2nd 50/3 line. When I dropped the 2nd, and kept just 1, I just decided to keep the Arris online instead of the moto.

They are both D3 modems, I think they both can do 4 down and 4 up.

I don't really like one over the other, just happened to be the way I kept my setup.
--
What the heck is a GatorKram? »www.gatorkram.com

benk016

join:2011-06-05
Muskogee, OK
Reviews:
·Suddenlink

When I got home I rebooted my modem and it downloaded new software twice. Started with the one from 2009, then to 2010 and then the 2012 version. I've noticed since the update that i'm only getting 20-23mb down and 0.5-1mb up when I would normally get 30-33mb down and always 2mb up. Its like its reverted to when I had the 20mb plan, even though I have the 30mb.

Hardware Information
System: ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem
HW_REV: 3
VENDOR: Arris Interactive, L.L.C.
BOOTR: 1.2.1.25
SW_REV: 7.1.98
MODEL: WBM760A
Serial Number:
Options:
Firmware Build and Revisions
Firmware Name: TS070198_071510_WBM_7
Firmware Build Time: Thu Jul 15 11:38:51 EDT 2010

Hardware Information
System: ARRIS DOCSIS 3.0 Touchstone WideBand Cable Modem
HW_REV: 3
VENDOR: Arris Interactive, L.L.C.
BOOTR: 1.2.1.25
SW_REV: 7.3.139C
MODEL: WBM760A
Serial Number:
Options:
Firmware Build and Revisions
Firmware Name: TS0703139C_020212_WBM760_CM820
Firmware Build Time: Thu Feb 2 14:25:01 EST 2012



El Loco
El Loco

join:2007-04-26
Greenville, NC
Reviews:
·Embarq Now Centu..

reply to gatorkram
Gator, I didn't even know Arris had D3 modems out. But doesn't your Arris D3 modem have telephone ports for phone service though like the ones that Suddenlink provides us with? Also, does your Arris D3 modem have blue lights for downstream channel bonding like it does on my Motorola SB D3 modem?



gatorkram
Need for Speed
Premium
join:2002-07-22
Winterville, NC
kudos:2

said by El Loco:

Gator, I didn't even know Arris had D3 modems out. But doesn't your Arris D3 modem have telephone ports for phone service though like the ones that Suddenlink provides us with? Also, does your Arris D3 modem have blue lights for downstream channel bonding like it does on my Motorola SB D3 modem?

No, it does not have any telephone stuff. And no, it has no light to indicate bonding channels, or if it does, I've not noticed what they are. I bought this modem from SL though, it just happened to be what they had at the moment.

This is the modem: »www.amazon.com/Arris-WBM760A-Tou···6UK3K06/
--
What the heck is a GatorKram? »www.gatorkram.com


atuarre
Here come the drums
Premium
join:2004-02-14
College Station, TX

reply to gatorkram
Yeah. They started giving out new Arris modems that can do 8 channels instead of the 4. For whatever reason, my Netgear router does not see the arris modem as gigabit, the port negotiates much slower so I had to start using the D3 Motorola modem.


benk016

join:2011-06-05
Muskogee, OK

reply to gatorkram
The arris D3 modem we have has gigabit ethernet ports and my router reflects that. Also it does have a light for channel bonding. If its bonded the downstream light turns orange. When there is 1 channel it is green.



moldypickle

join:2009-01-04
Haughton, LA

lol, my SB modem goes blue on bonding



gatorkram
Need for Speed
Premium
join:2002-07-22
Winterville, NC
kudos:2

reply to benk016

said by benk016:

The arris D3 modem we have has gigabit ethernet ports and my router reflects that. Also it does have a light for channel bonding. If its bonded the downstream light turns orange. When there is 1 channel it is green.

It bugs the crap out of me, that the orange light is always blinking, unless the link is down. Ahh so thats how it works. I've never not had a D3 link with that modem.
--
What the heck is a GatorKram? »www.gatorkram.com


gatorkram
Need for Speed
Premium
join:2002-07-22
Winterville, NC
kudos:2

reply to moldypickle

said by moldypickle:

lol, my SB modem goes blue on bonding

Are you trying to say your modem has blue balls?
--
What the heck is a GatorKram? »www.gatorkram.com

SDL L3Tech

join:2011-06-07
Tyler, TX
kudos:10

O.o


benk016

join:2011-06-05
Muskogee, OK

SDL, any info on what this new firmware has changed? If anything? I had to have my modem re-provisioned by support after getting it to get my correct speeds.


SDL L3Tech

join:2011-06-07
Tyler, TX
kudos:10

reply to gatorkram
Sorry but I do not have that information. That would be handled by the Docsis team and I am part of the routing team.



moldypickle

join:2009-01-04
Haughton, LA

reply to gatorkram

said by gatorkram:

said by moldypickle:

lol, my SB modem goes blue on bonding

Are you trying to say your modem has blue balls?

lmao, if it keeps connected, i don't care what color the balls are!
--
30/2 Suddenlink : Current
5/1 CMA : Old
15/2 TWC : Old

Turbo Mach 5

join:2008-05-29
San Augustine, TX
Reviews:
·Suddenlink
·AT&T DSL Service

System: ARRIS DOCSIS 3.0 / PacketCable 1.5 Touchstone Telephony Modem
HW_REV: 1
VENDOR: Arris Interactive, L.L.C.
BOOTR: 1.2.1.52
SW_REV: 7.3.115
MODEL: CM820A
Serial Number:
Options:
Firmware Build and Revisions
Firmware Name: TS0703115_072911_WBM760_CM820
Firmware Build Time: Fri Jul 29 17:40:34 EDT 2011

Tiz mine, guess different from what you lot have. This is what they issued me last November when I signed up.


l33txp

join:2002-08-12
Marietta, OH

reply to gatorkram
After seeing this discussion I checked mine out of curiosity ...

System: ARRIS DOCSIS 3.0 / Touchstone Wideband Gateway
HW_REV: 3
VENDOR: Arris Interactive, L.L.C.
BOOTR: 2.3.1
SW_REV: 7.10.141
MODEL: DG950A
Product Type: DG950A
Product Release: 3
Flash Part: Generic SPI Flash
Download Revision: TS0710141_022412_NA.MODEL_9.DG950.sls
Firmware Revision: 7.10.141
Serial Number: C63BPV57F360889

Firmware Name: TS0710141_022412_NA_MODEL_9_DG950
Firmware Build Time: Friday, Feb 24 2012 15:04:05



SynErr
mIRC is my life

join:2006-09-14
Charleston, WV

reply to gatorkram
I don't know how to connect to my modem :|


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