Pompano Beach, FL
Batteries apparently die quickly.
A friend of mine has only had CC voice/inet service for a little over 18 months and is already getting battery low messages.
Granted, he probably didn't receive a new battery with his unit. but that's no excuse to rip him off.
A typical UPS lead acid battery should go 4 to 5 years, before having capacity degrade to 30% or so. Thus something is not kosher here, more than likely the elevated temps are killing the bats early.
Just another Comcastic ripoff scam..
Deploy defective units, then make it a profit center repairing them.