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San Jose, CA
reply to cg119

Re: [Connectivity] Packet loss between 6 to 11pm

In the past, I had channel drops on my (business class) SMC 8014 which caused link drops due to single downstream and upstream channels. It took 4 months and 10+ tech visits before someone came up with the idea of giving me a multichannel SMCD3G. Comcastic business class! (everyone treated me like residential.)

In some other instance, I had high latency from 6pm-12am every night for about 2 months.. it eventually just went away.