said by SpykeYs:When I plug the modem directly to my computer, I can ping 192.168.100.1 but can't go to »192.168.100.1
Is the coaxial cable still hooked up? I believe this is a Videotron thing, they block access to the modem's web pages.
Unplug the coaxial, reboot the modem, and you might then be able to access the web pages. If not, factory reset, but still no coaxial connection, and surely then
mlord and I upgrade modem firmware, if you need it. I'm in Toronto (downtown) and mlord is in Ottawa.