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oglsmm

join:2004-08-03
Oshawa, ON

Speed Issues in Oshawa (RED)

I've had start since last year and it has been great. But this week I am having Horrible speed issues. I have reset my modem/routers several times with no success.

Any issues in this area?




rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
No issues we've heard of. Can you test direct to modem? The latency and slow upload looks like something other than a node problem.

oglsmm

join:2004-08-03
Oshawa, ON
Thanks. I'm going to troubleshoot it further when I can. I'm just real busy atm.

oglsmm

join:2004-08-03
Oshawa, ON
reply to oglsmm
Just to update this in case anyone else wonders.

I had the old 28/1 plan with a docsis 2.0 modem and a wrt-54g
router running tomato.

I updated to a new docsis 3.0 modem and and a new Asus RT-AC66U router and the new 45/4 plan.

Everything seems to be great now. Before the speed issues seemed to be caused by uploading.

I have several things that upload including but not limited to Crashplan backup, dropbox and google drive. Hooking directly to the modem seemed to vastly improve the issue as did disconnecting the computer that was uploading.

So at this point I'm not 100% sure what the issue was, I suspect that the router was unable to keep up with the sustained upload. Given that the router was probably 8 years old I figured it was time to replace it. My old modem was also probably around 8 years old, so it's had a good run as well.


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
The WRT54G's were great in their day, but they can't hack the new speeds. Also you likely were seeing the high latency due to saturating your upload speed, ie with TCP/IP when you max out the upload of your connection the download slows due to the packet acknowledgements not getting through. The Asus with it's QoS will prioritize response packets and is about 14 bazillion times more powerful than the older Linksys so that should take care of you for a while. Thanks for posting an update.


JCohen
Premium
join:2010-10-19
Nepean, ON
kudos:12
I'm still using my WRT54GL with the 25/2 and it's handling it quite well although I had to replace a friends WRT54G V3 as it wasn't able to support their speeds anymore.


Tedsky

join:2009-05-01
L7P0C5
reply to rocca
Just to be clear ...

An up-to-date router as the head end will drastically improve hand-offs to 10/100 wifi routers acting as APs, as I understand correctly.

Just doing the math, it seems that a 10/100 wired router connecting to a DOCSIS 3 modem on 30/2 plan should be able to handle the workload, or am I out in left field here?

TIA
Ted


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
It's not necessarily the interface speed, rather the CPU performance of the equipment, ie cheaper devices can't process packets fast enough to reach the maximum line rate.


Tedsky

join:2009-05-01
L7P0C5
said by rocca:

It's not necessarily the interface speed, rather the CPU performance of the equipment, ie cheaper devices can't process packets fast enough to reach the maximum line rate.

How does one assess CPU speed in routing equipment, as I don`t seem to recall seeing this type of data in the specs.
Correct me if I am wrong here (which I fully expect you to do ).


rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
Most vendors don't like to publish the limitations of their gear unfortunately. Cisco publishes theirs »www.cisco.com/web/partners/downl···ance.pdf but it gives a good idea of what I'm referring to, ie there is a maximum pps (packets per second) that they can handle, other limitations of gear include memory for NAT tables, for state tracking, etc. The ASUS RT-N66U is one of the best sub $200 router on the market right now IMHO.

oglsmm

join:2004-08-03
Oshawa, ON
I picked up the AT-AC66U, it's the one up with support for draft gigabit wireless and it's under $200 (although barely).

It is a phenomenal device. The Asus firmware has almost every conceivable option built in. It's just missing an OpenVPN client.

To be honest a couple of years ago I would of tired to figure out my exact issue... I just don't have the time anymore.

I've been looking to get a new N router for a while, and this was an excuse. Also I wanted to update to the new docsis modem so I could upgrade to the new plans.

All in all I'm happy. Start has been an incredible improvement over rogers. Any time I have had to call I get a real live person on the phone within about 1 minute and I haven't had to demand a supervisor once because they don't know enough to go off script.

thm655321

join:2003-09-01
Canada
I have two of the RT-AC66Us, one used in AP mode to spread the 5GHz upstairs.

Fantastic routers.


Tedsky

join:2009-05-01
L7P0C5
reply to rocca
Well, your humble opinion counts .

I have moved my response here over to the other thread I started.