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Anonymous
Premium
join:2004-06-01
IA
kudos:2
reply to Lazy Senior

Re: [KY] Mediacom constantly going down

Yeah waiting two and a half weeks to get service done sucks. The problem with Mediacom is they service a lot of tiny places spread over a large area and sometimes you may have 1 tech servicing 3 small towns etc. Sometimes they don't even have a tech in your town on certain dates etc.

Not saying this makes it OK but trying to explain why.
--
I speak for myself, not my employer.



Lazy Senior

join:2012-01-10
Cobden, IL
kudos:1
Reviews:
·Mediacom

said by Anonymous:

Yeah waiting two and a half weeks to get service done sucks.

Not saying this makes it OK but trying to explain why.

It is a chicken and egg thing in my town. Mediacom has such a poor rep for service they have few customers. They can't get more customers unless they improve the service. They can't improve the service because they have so few customers.

I can't imagine waiting 2 1/2 weeks for Mediacom TV service repair or (HORRORS) Mediacom telephone repair. Yet another reason why I would NEVER consider Mediacom for a service I absolutely have to have working....

GLIMMER

join:2004-01-17
Fisher, IL

mediacom telephone is for entertainment purposes only its in the TOS...