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neufuse

join:2006-12-06
Indiana, PA
Reviews:
·Comcast

credit card info letter

Does comcast send out letters when your credit card is about to expire asking for credit information? My card on file expires next month, I've updated it online already, but got a very basic letter with a comcast header that says fill out the info below and send it to pittsburgh... credit card number, name address phone number, CV2 number, exp date, etc etc..... never got one of these before, and the letter looks so badly done like some cheap made in word with bad type setting techniques.... all in black on very cheap paper.... not your standard comcast letter....


Chris 313
Come get some
Premium
join:2004-07-18
Houma, LA

If it looks funny, it probably is. Do not trust it. Update on the known, secure web page.

I'm sure others here will be able to give you even more advice as to how to deal with the potential scam.



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to neufuse

said by neufuse:

Does comcast send out letters when your credit card is about to expire asking for credit information? My card on file expires next month, I've updated it online already, but got a very basic letter with a comcast header that says fill out the info below and send it to pittsburgh... credit card number, name address phone number, CV2 number, exp date, etc etc..... never got one of these before, and the letter looks so badly done like some cheap made in word with bad type setting techniques.... all in black on very cheap paper.... not your standard comcast letter....

Sounds like a phish.

does it begin with "Dear valued comcast customer" or does it address you by name?
--
Despises any post with strings.


gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4

reply to neufuse
its a phish. comcast wont ask for your CC info like that.
--
I'm better than you!


neufuse

join:2006-12-06
Indiana, PA

reply to dvd536
It has my name, and account number, correct address and phone number, but still just feels fishy



beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5

If you autopay online, why would they send you a paper letter asking for credit card info?

Getting an account number is fairly easy, I wouldn't use that as your proof of legitimacy.



mikedz4

join:2003-04-14
Weirton, WV

reply to neufuse
call comcast and tell them you received the letter. They should tell you if it is fake or not and will handle it from there.


NightOwl2

join:2012-03-19

reply to neufuse
Very fishy, asking for all that info. I usually get an email, for instance Netflix, just asking me to sign into my account and update expiration date. Nothing else. It was all provided first time I set up an account, regardless of which service.


neufuse

join:2006-12-06
Indiana, PA

reply to neufuse
comcast claims its real *scratches head* it's a very shady looking letter.. why can't I just change this info online? they told me I had to send it in to update my expiration date on my card ... so dumb



gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4

do it online, you dont NEED to do anything.
--
I'm better than you!


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