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Pesterd

join:2013-01-22

reply to RogersElise

Re: Unlimited Internet option on Rogers for a limited time

I used online chat today thinking it will be an instant switch over, but the agent said my request has been escalated to the proper department. She said I will be contacted by email or phone once the offer kicks in. Also, I asked what the discount will be for me and she said discount of 70% will apply on $104.99 (Extreme Plus unlimited). Lets see where it goes.

technocar2

join:2009-05-29
Brampton, ON
kudos:2
Reviews:
·TekSavvy Cable

said by Pesterd:

Also, I asked what the discount will be for me and she said discount of 70% will apply on $104.99 (Extreme Plus unlimited). Lets see where it goes.

That what they told me as well; 70% off on $139.99 (ultimate with $10 unlimited and modem rental and it would work out to be $41.99) but yyzlhr is saying it will only apply to $129.99 (ultimate and modem rental but not on the $10 for unlimited) and honestly I'm more inclined to believe what yyzlhr is saying, he seems to have a ton of inside news.

yyzlhr

join:2012-09-03
Scarborough, ON
kudos:1

said by technocar2:

said by Pesterd:

Also, I asked what the discount will be for me and she said discount of 70% will apply on $104.99 (Extreme Plus unlimited). Lets see where it goes.

That what they told me as well; 70% off on $139.99 (ultimate with $10 unlimited and modem rental and it would work out to be $41.99) but yyzlhr is saying it will only apply to $129.99 (ultimate and modem rental but not on the $10 for unlimited) and honestly I'm more inclined to believe what yyzlhr is saying, he seems to have a ton of inside news.

Unless things have changed there's no $10 unlimited for ultimate. Unlimited for ultimate is only available for non triple play customers for $30.

Aaerox

join:2011-09-27
North York, ON

Weird. I was apparently given $10 unlimited on my Old Ultimate with higher upload plan. (75/10) Maybe I should call in and verify.


caca

join:2012-11-19
Kitchener, ON

reply to RogersElise
Rogers already gives you the fastest Hi-Speed Internet in the most homes with speeds up to 150Mbps1 on our Ultimate package. Now you can add unlimited internet to any package too! Download, upload, and stream without worrying! thats from there site so it should include ultimate


amd64now

join:2007-04-01
Orleans, ON

reply to yyzlhr
I just called again and yyzlhr is right. My bill simulation with ultimate at 70% discount came out with $30 not discounted. I never applied it yet as I am looking now at downgrading service to make up for it.


Pesterd

join:2013-01-22

That's what I did to make up a bit for potential no discount on $30. Went from Ultimate + 80GB to Extreme Plus + Unlimited.


amd64now

join:2007-04-01
Orleans, ON
Reviews:
·Anveo
·Callcentric
·voip.ms

said by Pesterd:

That's what I did to make up a bit for potential no discount on $30. Went from Ultimate + 80GB to Extreme Plus + Unlimited.

Good Advise, I did the same as you. Double confirmation when I applied it. The agent said she just came from a meeting about it. Double checked and the $30 is not discounted. She also needed to tell customers that after the promo period, adding home phone will not give unlimited for $10. Subject to change of course she said based on the promotion.

technocar2

join:2009-05-29
Brampton, ON
kudos:2

reply to RogersElise
yyzlhr do you when the unlimited plans are actually going to be launched in the system?


amd64now

join:2007-04-01
Orleans, ON

reply to RogersElise
The codes are in the system. The rep did mine and its applied. It is not fully unlimited. Here is what you will see in your portal

Limit of 976562 GB Monthly Usage


technocar2

join:2009-05-29
Brampton, ON
kudos:2

Its more than enough, even the 150mbps won't reach more than 50000 GB in a month if it were left on 24/7 @ 150mbps.


vincom

join:2009-03-06
Bolton, ON

reply to amd64now
can someone confirm, as a new customer do they get the 70% off internet, if so is it just for ultimate, if not what other discounts are avaiable for new customers



Dones

join:2008-02-14
Toronto, ON

reply to amd64now

said by amd64now:

Limit of 976562 GB Monthly Usage

Of course there's a catch!! XD it would take just over 600 days of non-stop downloading on ultimate to reach that.


elitefx

join:2011-02-14
London, ON
kudos:1

reply to technocar2

said by technocar2:

Its more than enough, even the 150mbps won't reach more than 50000 GB in a month if it were left on 24/7 @ 150mbps.

Yea, but the bottom line. Rogers are lying through their teeth. Unlimited means unlimited. No ifs, ands or buts.

Figures them scumbags would pull a fast one.

DanteX

join:2010-09-09
kudos:1

reply to RogersElise
Rogers and Bell fought hard for UBB now they are offering unlimited even though they said their networks couldn't handle it so what changed?

I can tell you whats changed they Lied then and they are trying to be sneaky now.



mlerner
Premium
join:2000-11-25
Nepean, ON
kudos:5

reply to elitefx

said by elitefx:

said by technocar2:

Its more than enough, even the 150mbps won't reach more than 50000 GB in a month if it were left on 24/7 @ 150mbps.

Yea, but the bottom line. Rogers are lying through their teeth. Unlimited means unlimited. No ifs, ands or buts.

Figures them scumbags would pull a fast one.

A fast one that wouldn't ever affect anyone. You bored or just got an axe to grind?


elitefx

join:2011-02-14
London, ON
kudos:1

1 edit

said by mlerner:

A fast one that wouldn't ever affect anyone. You bored or just got an axe to grind?

Sorry. You're a little bit late to the firefight. That was earlier, this afternoon. We had a regular brawl here.

NOW: Granted, this "unlimited" cap on Rogers part means nothing in the short term to anyone. What it does reflect in is the Big picture. This is just another example of Rogers saying one thing and doing another. Unlimited is unlimited, nothing less. Any sort of cap is unacceptable be it enforced or not.

Some think true unlimited internet is not possible. If that is the case Rogers advertisement needs to reflect that fact.

The law in Canada states that if you advertise an item you have to be able to make that exact item available. It doesn't say "almost or nearly" or "the next best thing".

said by Parliament :

The Canadian Code of Advertising Standards

1. Accuracy and Clarity

In assessing the truthfulness and accuracy of a message, advertising claim or representation under Clause 1 of the Code the concern is not with the intent of the sender or precise legality of the presentation. Rather the focus is on the message, claim or representation as received or perceived, i.e. the general impression conveyed by the advertisement.

(a) Advertisements must not contain inaccurate, deceptive or otherwise misleading claims, statements, illustrations or representations, either direct or implied, with regard to any identified or identifiable product(s) or service(s).

(b) Advertisements must not omit relevant information in a manner that, in the result, is deceptive.

(c) All pertinent details of an advertised offer must be clearly and understandably stated.

(d) Disclaimers and asterisked or footnoted information must not contradict more prominent aspects of the message and should be located and presented in such a manner as to be clearly visible and/or audible.

(e) Both in principle and practice, all advertising claims and representations must be supportable. If the support on which an advertised claim or representation depends is test or survey data, such data must be reasonably competent and reliable, reflecting accepted principles of research design and execution that characterize the current state of the art. At the same time, however, such research should be economically and technically feasible, with due recognition of the various costs of doing business.

(f) The advertiser must be clearly identified in an advocacy advertisement.

»www.adstandards.com/en/standards···rds.aspx


acid343211
Hallo lisa Aus Amerika
Premium
join:2001-08-31
Byron, GA

reply to Viper359

said by Viper359:

Both Rogers and Bell can go to hell.

add Cox Communications to that list.

Would i pay $10 Extra per month for Unlimited Internet no Cap Hell yes do they have that no. why its called Greedy.
--
Holocaust survivors and their family's fill this out.
»online.ushmm.org/registry/update···form.php

Samgee

join:2010-08-02
canada
kudos:2

reply to elitefx
It's likely what is displayed in their system is just a limitation of the current setup and they probably have to put some number in there. Until someone who pays for unlimited service gets charged for going over no one can claim they are not providing what they say they are.



elitefx

join:2011-02-14
London, ON
kudos:1

said by Samgee:

It's likely what is displayed in their system is just a limitation of the current setup and they probably have to put some number in there. Until someone who pays for unlimited service gets charged for going over no one can claim they are not providing what they say they are.

I agree 1000%. Just pointing out an opposing point of view. Didn't realize I'd ruffle so many feathers..........
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