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TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26
reply to veriphone

Re: [Cable] Cogeco ATPIA migration - done

said by veriphone:

Well Marc.

As you'll remember I just got sogned up (as a Cogeco better tester) on Tuesday for 14M service. Got the D3 modem (DCM476).
Done numerous tests since...all came at about 14.75M down and 2.1M up.
According to what you said in your original post I should be getting 20M down.
Can you explain please?
Thanks.

you may have gotten missed in the batch script that changed them all. We'll get you fixed up...
--
Marc - CEO/TekSavvy

veriphone

join:2011-01-29

Thanks for the speedy reply Marc.
How long does it normally take to be corrected?
Never mind I'll sort it out with Andre on PM's not to hijack the post here.



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

no worries.. its usually pretty fast. not sure about weekends but like you said, they'll figure out the details for ya.
--
Marc - CEO/TekSavvy