 hm
@videotron.ca | reply to hm
Re: Beware of BroadLine Networks Yeah looked into to it quickly, CRTC states that as a condition of being allowed to resell or provide telecommunications service the company must join within 5 days of being notified by the CCTS that they have a complaint and to join.
So worse case:
CRTC's Enforcement Branch will force a disconnection or halt to services (or similar) of BroadLine w/ whoever they resell from. |
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 twizlarI dont think so.Premium
join:2003-12-24
Brantford, ON
kudos:3 | reply to hm
At the end of the day both the CCTS and CRTC are toothless bodies and can't really do anything to anyone that doesn't wish to join them.
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Broadline Networks Inc. |
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hm
@videotron.ca | said by twizlar:At the end of the day both the CCTS and CRTC are toothless bodies and can't really do anything to anyone that doesn't wish to join them.
Yeah, I seem to recall a mention of this during the wireless proceedings when they spoke. But only caught it fast and it didn't go into much detail. Basically, what I understood from it, was that the "name & Shame" page was the extent of their enforcement. But I'm not 100% sure. Something about legalities... (beyound me).
Yet the code also shows the threat of disconnection (could be all talk for all I know).
So that is why I stated, in a way, it would be interesting to see this go the length with CRTC Enforcement. But could their legalese and mumbo-jumbo end up costing you more in the end? |
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| reply to twizlar
said by twizlar:At the end of the day both the CCTS and CRTC are toothless bodies and can't really do anything to anyone that doesn't wish to join them.
The CRTC isn't toothless. Its just the only penalties they have at their disposal are very extreme, so they're often not used.
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MNSi Internet - »www.mnsi.net |
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hm
@videotron.ca | said by HeadSpinning:said by twizlar:At the end of the day both the CCTS and CRTC are toothless bodies and can't really do anything to anyone that doesn't wish to join them.
The CRTC isn't toothless. Its just the only penalties they have at their disposal are very extreme, so they're often not used. Yeah I gave it a fast once over.
The CCTS is indeed toothless and want it to remain that way (per their CRTC presentation last week). They stated if they have to do any enforcement then they won't get cooperation from the Big Telco's in their job. Their job is to make both the Telco and customer happy.
So the extent of CCTS enforcement is the "Name and Shame" webpage they have, in which they named and shamed BroadLine Networks.
CRTC does all enforcement per the code (which is how the CCTS wants it to stay).
But the only thing I saw from the CRTC was a threat of disconnection of a reseller for not joining.
Sure will be interesting to see this one play out. |
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Samgee
join:2010-08-02
canada
kudos:2 | I guarantee you're the only one watching it. *
*not a guarantee |
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hm
@videotron.ca | said by Samgee:I guarantee you're the only one watching it. *
*not a guarantee
I can guarantee you, as soon as it makes it way to an enforcement decision and then on their webpage in the daily releases, everyone will know*.
*Guaranteed. |
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| reply to hm
Re: Beware of BroadLine Networks While I applaud the sentiments expressed about the true value of CCTS, looking at it from a customer service point of view - and a business reputation point of view - just join and be done with it, kill this thread and get your name off their page. Use Bell, Telus, Rogers, etc. complaint responses as a template (say little and settle nothing, doesn't seem to matter to ccts). PO'd customers get the satisfaction in complaining to an outside body (that to the layperson seems like "the government") and you don't have a multi-page dslreports thread indexed under the company name in google.
Bottom line, it does more immediate harm to the business (impossible to put a dollar figure on) than the potential good that may someday come from standing up to their rules.
Modern day government-backed protection racket, absolutely. |
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 zacronPremium
join:2008-11-26
canada
 ·TekSavvy DSL
| Why should He have to spend such a sum of money (which while may be a drop in the bucket) when he could do useful things like maybe Pay himself a living wage or upgrade one of his towers or donate to charity, maybe even sponsor part of a public space build.
Z
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"Recognize, Realize, and Repent" |
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 mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | reply to agtle
I'm going to bite. Who cares if his company is on the CCTS site, hell I never think to think to look there for anything. And they really are similar to the BBB, charging companies upfront and pretending to protect consumers, which all they really do is give small refunds at their own made up criteria.
They apparently can't enforce anything or punish companies who don't correct errors. |
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twizlarI dont think so.Premium
join:2003-12-24
Brantford, ON
kudos:3 | said by mlerner:I'm going to bite. Who cares if his company is on the CCTS site, hell I never think to think to look there for anything. And they really are similar to the BBB, charging companies upfront and pretending to protect consumers, which all they really do is give small refunds at their own made up criteria.
They apparently can't enforce anything or punish companies who don't correct errors.
That is pretty much my feeling as well. As a consumer I've never cared about them and no one I've ever dealt with has ever mentioned them so as far as I am concerned it is a waste of time/resources for no benefit.
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Broadline Networks Inc. |
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hm
@videotron.ca | said by twizlar:As a consumer I've never cared about them and no one I've ever dealt with has ever mentioned them so as far as I am concerned it is a waste of time/resources for no benefit.
I don't think many people care about them. It's a sham service. But for the masses it's a place to complain about a service-providers service, or lack of. |
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| Might at least look good to join. It Would cut this theard off at the knees |
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 andybPremium
join:2003-05-29
SW Ontario
kudos:1 | reply to hm
Show Cause proceeding to be held for the 6 companies that havent joined
»www.crtc.gc.ca/eng/archive/2013/2013-133.htm |
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mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | Which according to Broadline, the complaint they got isn't even in the CRTC's regulatory jurisdiction so I'm sure they'll throw out that case.
As for the others, who cares. Unless someone comes forward I'm sure they won't try to enforce it, if they even have the power to do so. |
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df909
join:2013-03-05
Canada | reply to andyb
People thought the CRTC/CCTS were toothless? Not exactly true..
quote:
12. The Commission hereby initiates a proceeding to show cause why the Commission should not
find that the six TSPs have failed to comply with the CCTS participation requirement;
order disconnection of the six TSPs’ telecommunications services for failure to comply with the CCTS participation requirement; and
issue a mandatory order pursuant to section 51 of the Act with respect to the failure of each of the six TSPs to submit information to the Commission as required by subsection 37(2) of the Act, and register such order with the Federal Court pursuant to section 63 of the Act.
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mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | They are toothless unless they actually do it. They've threatened that probably 100's of times over the years but never actually did it since it would also require the co-operation of the ISP or telecom provider. |
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twizlarI dont think so.Premium
join:2003-12-24
Brantford, ON
kudos:3 | said by mlerner:They are toothless unless they actually do it. They've threatened that probably 100's of times over the years but never actually did it since it would also require the co-operation of the ISP or telecom provider.
Which will never happen, nor would it be legal.
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Broadline Networks Inc. |
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