|reply to Jason |
Re: Hard drive click-of-death, VIP2250
The DVR is the property of AT&T U-verse. It is not owned by the customer. The DVR is included at no additional charge in the U-Family and the U200 and above packages.
The Motorola VIP 2250 has only been available to customers since 2011. If you are having issues with your DVR, call U-verse Technical Support at 800-288-2020.