 cob_1310nm Of GoodnessPremium
join:2003-07-08
Tulsa, OK
 ·AT&T U-Verse
| reply to maartena
Re: Youtube sucks for me said by maartena:said by slckusr:Netflix works flawlessly, as do other video streaming sites /shrug. This should also tell you that it isn't specifically AT&T. Think I'd agree with that statement at this point, unless it is a routing issue between Google and AT&T. Hopefully both parties are aware and looking into it.
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"No matter how hard you push and no matter what the priority, you can't increase the speed of light."
- RFC 1925 |
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| reply to HelpPlz
This continues to suck so badly. I hope someone is trying to fix it. I can't even make it though a video without multiple buffering even at 240. HD is pointless. Very frustrating.
Come on, ATT! Let's get it done! |
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| reply to cob_
Why does YouTube work perfectly when I am connected via Comcast or Verizon LTE yet sucks when I am on ATT Uverse? |
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 DennisPremium,Mod
join:2001-01-26
Algonquin, IL
kudos:5
Chicago
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| Well you'll be taking a different route and probably coming into a different interface depending on what server farm youtube is hosting that video from or where it decided to put you based on assumed geographical data.
Before AdamB deactivated his account I got his data and we tried to reproduce the issue via the same equipment he uses and didn't have any luck. As I've said I also can't reproduce it here on my Chicago Uverse line either sadly.
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 DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
kudos:78 | reply to HelpPlz
I know I don't have uverse as of yet, but if you want the DSL at the house has had this problem off and on for a while now. Would that help you any or not?
Again, not uverse so don't know if it would or would not help. |
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DennisPremium,Mod
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| yes a wireshark packet capture would tell us the symptoms of the issue.
FYI I dropped an email to google/youtube but haven't heard anything back. They might just think I'm crazy or not even know who to push the issue to.
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cob_1310nm Of GoodnessPremium
join:2003-07-08
Tulsa, OK Reviews:
·AT&T U-Verse
| reply to srudenko
Re: Youtube sucks for me said by srudenko:Why does YouTube work perfectly when I am connected via Comcast or Verizon LTE yet sucks when I am on ATT Uverse?
As I posted above, it depends on which server you are load balanced to. Some videos will play flawlessly for me, while others are unwatchable. The only difference is which server I am balanced to, and the route to it. Bad ones have a couple of extra hops after the point at which AT&T hands off to Google.
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- RFC 1925 |
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DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
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 ·magicjack.com
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1 edit | reply to Dennis
said by Dennis:They might just think I'm crazy
I am glad you said that, not me. Leaves me off the hook now! 
Although anyone with uverse that has this problem a wireshark packet capture as well would probably be most welcomed. |
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jsw
join:2013-02-21
Chicago, IL
1 edit | I have uverse in Chicago and youtube is super slow for me. It even buffers at 240p. Speed tests show normal speeds for me which normally allowed for 720p without buffering.
I have attached a wireshark packet capture.
EDIT:
After some more google searching, I tried forcing my computer to access a different server by blocking the one I was using, r19---sn-q4f7dne7.c.youtube.com, via my hosts file. This brought my speed back up to normal. |
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| said by jsw:I have uverse in Chicago and youtube is super slow for me. It even buffers at 240p. Speed tests show normal speeds for me which normally allowed for 720p without buffering.
I have attached a wireshark packet capture.
EDIT:
After some more google searching, I tried forcing my computer to access a different server by blocking the one I was using, r19---sn-q4f7dne7.c.youtube.com, via my hosts file. This brought my speed back up to normal.
This worked for me as well. Thanks! |
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DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
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| reply to jsw
said by jsw:EDIT:
After some more google searching, I tried forcing my computer to access a different server by blocking the one I was using, r19---sn-q4f7dne7.c.youtube.com, via my hosts file. This brought my speed back up to normal.
Well if everyone does this and it starts working, that's a coffin nail for google then. That would without a doubt prove it's a google problem.
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| reply to jsw
This helped for me as well. Though I had to block a different URL:
»r13---sn-q4f7dnse.c.youtube.com
Instead of modifying the hosts file, I used Avast antivirus to block access to the URL. Just makes it easier because I can open the interface quicker and turn on or off access in case the URL changes again.
The problem could still be a routing issue between the ISP's and Google's servers, but its very hard to say. I just wish that someone on some end either ISP or Google would say that they are aware of the issue and attempting to track and resolve it. |
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| reply to jsw
How did you guys get your computers to access a different server? I was able to block a server, but it didn't really speed me up so much as deny me access to the one video. |
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DennisPremium,Mod
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Algonquin, IL
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| reply to sbcadguy
said by sbcadguy:I just wish that someone on some end either ISP or Google would say that they are aware of the issue and attempting to track and resolve it.
Both David and myself work for AT&T and have been actively trying to troubleshoot this for more than a week (David is official and I just have a bad choice of hobbies).
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DennisPremium,Mod
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| reply to jsw
said by jsw:I have attached a wireshark packet capture.
Thank you and I'm glad to hear blocking a host has resolved your issue. Question if you don't mind...do you have IPv6 enabled? If possible could you try removing the host block and disabling it?
I just realized I have IPv6 disabled on my PC (just a habit). I'll need to find time to turn it back on later and do more testing. The pcap showed some TCP Retransmissions but no dup's so that's a good sign at least.
Oh one last thing what type of CPE do you have?
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My Blog. Because I desperately need the acknowledgement of others.
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DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
kudos:78 Reviews:
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| reply to Dennis
said by Dennis:David is official and I just have a bad choice of hobbies...
Speak for thyself... I got drafted... bad choice of hobbies... pffft... wimp!... LMAO!!
(in case dennis can't tell I am screwing with him!)
We all have bad choices in hobbies, we just feel like we can help. That's all, no bad choice of hobby.
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| reply to Dennis
Thanks, I understand that you guys work for AT&T, but I meant that I would like some corporate 'public' acknowledgement of the problem to users other than on this forum. Based of Google searches, there are a lot of people saying they are having the problem. |
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DennisPremium,Mod
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| said by sbcadguy:Thanks, I understand that you guys work for AT&T, but I meant that I would like some corporate 'public' acknowledgement of the problem to users other than on this forum. Based of Google searches, there are a lot of people saying they are having the problem.
Ok. I see your view on this but we can't really confirm or deny a problem until we can understand it's source. All I'm trying to say is we've taken a proactive reaction to the news in an attempt to find that source even if it isn't us.
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Reviews:
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| reply to sbcadguy
said by sbcadguy  Based of Google searches, there are a lot of people saying they are having the problem.
[/BQUOTE :You haven't even established that the problem is.
You ignored the IPv6 inquiry and request.
I don't, and never have, worked for ATT or related. |
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