San Diego, CA
|reply to royphil345 |
I did call em up and they say the signals are all ok, i tried a different modem, etc.. They pretty much told me (and lectured me) to use their on demand only. wtf?
The netflix issues makes sense, they where in the process of upgrading to superHD from them, and it did work flawlessly today.
Hulu still has issues.
The day the child realizes that all adults are imperfect, he becomes an adolescent; the day he forgives them, he becomes an adult. The day he forgives himself, he becomes wise.
I'm glad your Netflix is working better. Have you tried any online tests for packet loss? Any at all is considered unacceptable and they would work towards fixing that if discovered.
I work at home on a network and internet service has to be about perfect. My co-workers and I do have occasional problems with our ISPs, but they eventually get issues solved 99% of the time. Sometimes, they need a little diagnostic help... The techs in the Cox forum here seem very good. Maybe they could take a more in depth look at your line stats and find the problem. Good luck!
The phone support people mean well, but they're not as well trained as you'd think in many cases. Let's just say I should know...