| Internet is being really slow lately. Our 12Mbps internet is being really slow lately and only getting 1.8 download and 1.3 upload. It didnt happen till recently and was wondering if there is anything i can do or should i call and get a tech. Please help |
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 DennisPremium,Mod
join:2001-01-26
Algonquin, IL
kudos:5
Chicago
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| The only way to tell if something is wrong is to look at the RG stats or download and run the Uverse real time program to get stats.
»www.uvrealtime.com/
If your a member of this site you can post in the Direct forum with account details to have an AT&T employee look at your line.
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 ILpt4UPremium
join:2006-11-12
Lisle, IL
kudos:4
 ·AT&T U-Verse
| The Realtime app only works if you have one of the 2Wire/Pace modems - fully functional with the 3600/3800/3801/i3812 iNID. It has partial functionality with the 2701-hgv.
If you have any of the Motorola modems (2210, 2310, NVG510) the Realtime app does not function |
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DennisPremium,Mod
join:2001-01-26
Algonquin, IL
kudos:5 Host:
Chicago
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| said by ILpt4U:If you have any of the Motorola modems (2210, 2310, NVG510) the Realtime app does not function
Good to know. |
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 Tech007Premium
join:2013-01-25
Belleville, IL | reply to needhelp
is this only one way? as in are your devices only using wifi or is this with a cable directly connected to the modem.
If its only wifi, try plugging a cable directly to the modem and see if you are getting the same results |
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