US Cable Support > Cox HSI > [CA] Does Cox provide service in Los Angeles County?

[CA] Does Cox provide service in Los Angeles County?

I don't think they do. If you go to Cox.net, up in the top right corner there should be a place giving your location (assuming you have signed in recently). Click on that, pick California and it should give you all their markets available. If its not listed there, you could also cross reference on Whitefence.com. Or wait until Monday and call up and talk to the Sales people.

On a side note, even if Cox isn't available in the new area, you can ask to put your account into a type of "Seasonal" that will allow you to keep your email after you move. Just be sure to download/backup all your email before you do it, and make sure to ask them about it before you disconnect your account. I was able to help my Aunt keep her email when she moved to Texas.

Cool, thanks. I compared »www.travelmath.com/cities-near/Burbank,+CA to that dropdown, and the only one is Pasadena.

If you go "Seasonal", do you pay a reduced monthly bill just to receive email, or do they let you do webmail/POP3/SMTP for free until you get hardline service again?

Seasonal is less. I forget how much it was for her, maybe 5-10$? But no, no pay, no email. Thats why you tell them ahead of time and they turn your normal account to a seasonal account and your bill goes down and you keep the email. Your probably best off talking to the Sales people about it because I don't know if its available in all areas, I just know it worked for me. Just ask them about paying a small amount to keep email, they will probably know what your talking about.

reply to N6ATF
The only place in LA County we offer service is around Palos Verdes, otherwise the closest is Orange County.

So Pasadena shouldn't be in the drop-down?

Correct...Pasadena takes you to the Cox Orange County site. Pasadena is served by Charter (and AT&T) as are Burbank and Glendale.

reply to N6ATF
No

»www.corporatereport.com/cox2008/···ons.html

reply to N6ATF

reply to N6ATF
Crap. Looks like I'm going to have to pay to keep my Cox email addresses active if I don't move to one of their areas on the FCC map. I really don't want to redo hundreds of registrations and printed materials.

Thanks everyone.

Just as a idea, if you happen to change your mind and decide to switch to a different email, you might want to make that switch sooner then later. That way you can forward all your cox email to the new address, and even put up a "Vacation message" that will let everyone who emails you of your new address. And if you do switch, may I suggest Gmail and not the email of your new provider, that way if you ever move again, you don't find yourself in a similar situation. Good luck.

reply to Optimus2357