said by guestguest :in congested nodes charter has and does throtle resdential customers before bussnuss i know techs have told me before that if a bussnuss customer needs the bandwith and has 100 meg package its configured to thortle the speeds of all resedential customers on that node to 5 meg to allow for that 100 meg speed of needed
Charter does not currently offer QOS. Their coax service is best effort.
They do, however, offer a fiber optic service with a service level agreement. I recommend working with a local account executive for pricing and plans.