Excellent. Now that that's been quarantined first, I'd like you to run TDDSKiller one more time and this time if it's still detected select
Delete, and post the new log.
Download the
Sophos Virus Removal Tool and save it to your desktop:
»
www.sophos.com/en-us/pro ··· ool.aspx- Be sure to view the 3 short How-to videos on that page.
- Double-click Sophos Virus Removal Tool.exe. The installation files will extract and the installer will automatically run.
- Follow the prompts to accept the license agreement, and accept the default location.
- A message will appear "InstallShield Wizard Completed".
- Click 'Finish' to start the program.
- After it updates and a "Start Scanning" button appears in the lower right:
---
Disconnect from the Internet or physically unplug you Internet cable connection.
--- Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
--- Temporarily disable your anti-virus and real-time anti-spyware protection.
- Click the "Start Scanning" button in the lower right to start the scan.
- After starting the scan, do not use the computer until the scan has completed.
- When finished, if it detected anything there will be a "Start Clean-up" button, click it and allow it to finish.
- When finished,
re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
- A log will be in the following location:
--- Vista and above: C:\ProgramData\Sophos\Sophos Virus Removal Tool\Logs\SophosVirusRemovalTool.log
--for 64-bit C:\Program Files (x86)\Sophos\Sophos Virus Removal Tool\Logs\SophosVirusRemovalTool.log
--- 2000/XP/Server 2003: C:\Documents and Settings\All Users\Application Data\Sophos\Sophos Virus Removal Tool\Logs\SophosVirusRemovalTool.log
- Please post the log in your next reply.
Please post the new log from TDSSKiller, the log from Sophos Virus Removal Tool, note any errors encountered, and lte me know how is the sytem running now.