My package deal expires in March. I called Charter to learn what my options are. Not much.
I had to call 'cuz I couldn't get options/costs for current customers on the Charter web site. I was told 30 mbps would be $49.99 and Digital Home Pkg would be $65.98 (taxes and numerous fees not included). I was guaranteed these prices would never change.
Never is a long time. There would, however, be rate adjustments to my bill that would raise the total cost I pay every month but the internet and tv service costs would never change. I'd still be charged $49.99 and $65.98 but my monthly bill would increase.
I don't understand how my total bill can increase if the cost of service never changes. The rep I spoke with couldn't explain it to me. Can anyone tell me how I'd pay more per month when the cost of services never changes?
I had to call 'cuz I couldn't get options/costs for current customers on the Charter web site. I was told 30 mbps would be $49.99 and Digital Home Pkg would be $65.98 (taxes and numerous fees not included). I was guaranteed these prices would never change. Never is a long time. There would, however, be rate adjustments to my bill that would raise the total cost I pay every month but the internet and tv service costs would never change. I'd still be charged $49.99 and $65.98 but my monthly bill would increase.
