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notsmart

@verizon.net
reply to Bytezboy

Re: 50/25 Upgrade for $10/month

I wouldn't do that working for VZ. thats a bit dishonest. and you wouldn't get a wireless N gigabit router anyways. good luck.


Bytezboy

join:2001-05-17
New York, NY
reply to BobBass

said by BobBass:

I asked the rep TWICE if I needed the new router and she assured me I wouldn't. She said if there were any "problems" to call back.

I know from reading other posts this is a common issue. One friend just did the same thing and they allowed him to exchange his olde router for the newer one. He's only getting 25.5/30 with his fairly new MAC sitting only a couple of feet away from the router.

Just tell the rep that the router gets very hot and restarts itself very frequently. That will almost guarantee you a free replacement.
--
75/35 Fios, Triple Play Extreme.

BobBass

join:2008-12-03
Exton, PA
reply to Smith6612

I asked the rep TWICE if I needed the new router and she assured me I wouldn't. She said if there were any "problems" to call back.

I know from reading other posts this is a common issue. One friend just did the same thing and they allowed him to exchange his olde router for the newer one. He's only getting 25.5/30 with his fairly new MAC sitting only a couple of feet away from the router.



Smith6612
Premium,MVM
join:2008-02-01
North Tonawanda, NY
kudos:24
reply to BobBass

Never hurts to ask nicely!


BobBass

join:2008-12-03
Exton, PA
reply to billhere

I just upgraded a few hours ago. Went from roughly 15/5 WITH ETHERNET to 58.7/39 for an additional $10 per month.

HOWEVER, my WiFi is lagging way behind. It was roughly 15/5 and now I only increased to 22.1/21.5 sitting three feet away from my original ActionTec router.

My new Samsung SmartTV just clocked in at 23.8/21.6 thru WiFi in our second floor bedroom about 20' from the router. In the same room, my laptop clocks in at 20.7/21.

I just watched a YouTube video and it ran great for a couple of minutes but then started "hiccuping." It's slightly better than it was before the upgrade.

Should I call Vz and ask for the newer "N" router?



jarablue
Always be true to yourself

join:2001-06-11
Boxborough, MA
reply to Jay_Are

said by Jay_Are:

Still waiting on 150/75 without the Ultimate HD TV package.

Same here.

billhere

join:2011-10-21
Santa Monica, CA
reply to ab4bd

I also have 25/25 and have already decided that it's not worth $10 more every month to go to 50/25.


pinky321

join:2002-06-05
reply to bsudbrink

Are you using WiFi or wired connection to the router? If WiFi, try wired connection to the router please


bsudbrink

join:2008-03-13
Silver Spring, MD
reply to pinky321

That helped some, upload went up to 9.8... still not 25.



Jay_Are
J.R.
Premium
join:2004-04-10
Sicklerville, NJ
reply to DAVIDGR

Still waiting on 150/75 without the Ultimate HD TV package.


brianiscool

join:2000-08-16
Tampa, FL
kudos:1
reply to pinky321

That will be crazy for us 50Mbps is too slow lol


pinky321

join:2002-06-05
reply to brianiscool

I think so and Verizon will keep increase the price annually so eventually the monthly charge will be the same as the price for current lowest speeds tier. By that time, customers with any speeds tier lower than current offering will have no reason not to upgrade their speeds due to they are paying same price as lowest speeds tier currently offered.


pinky321

join:2002-06-05

1 edit
reply to frankpf3

I do not see any billing concern thus far. However, I do note that Verizon just add $10 per month without changing speeds to 50/25. In other words, the bill still show old speeds, but bill you $10 more than before.

It appears to me that there is no way to downgrade back to old speeds at old price. At least we do not see any mention of it such as if you are not satisfy with the upgrade, we will be glad to restore your old speeds with old price.

Furthermore, there is no router sent for this speeds upgrade.

To sum up, I believe Verizon is doing everything they can to have everyone get onto one of current speed tires and pay as close as possible to current prices without losing customer.


brianiscool

join:2000-08-16
Tampa, FL
kudos:1
reply to DAVIDGR

I guess FIOS next year will wiping out 3/1 and 15/5


brianiscool

join:2000-08-16
Tampa, FL
kudos:1
reply to tito79

I got just 50/25 for $69.99 : )


pinky321

join:2002-06-05

1 edit
reply to bsudbrink

I upgraded via Verizon web site. The speeds upgrade were immediate. Account update took about a day or two.

Try cold boot your router and computer please


bsudbrink

join:2008-03-13
Silver Spring, MD
reply to DAVIDGR

I did the automated (TV) upgrade last night. This morning, I got the confirmation emails. I checked a couple of the speed test sites and, while my download was well over 50, my upload was still around 1.5. I think I upgraded from 5/1 service. Is there some period of time that it takes for "both sides" to be upgraded?



frankpf3
Verizon Fios

join:2007-08-09
Huntington Station, NY
kudos:1
reply to DAVIDGR

Are they sending out new routers if you order this?



frankpf3
Verizon Fios

join:2007-08-09
Huntington Station, NY
kudos:1
reply to dmine45

Here is the real question.

I have 35/35. If I sign up, and weeks later try to cancel, do they put you go to your old speed? I know 35/35 is not offered anymore.

Also, good luck with billing for this.


dmine45

join:2002-11-03
Fredericksburg, VA
reply to ab4bd

said by ab4bd:

I have 25/25 and I'm wondering if anyone who has made the jump from that to the 50/25 feels it was worth the $10.00

Me too. I'm on the edge of getting that deal, but also depends on other factors.. like a possible job cut

ab4bd

join:2008-01-24
Venice, FL
reply to DAVIDGR

I have 25/25 and I'm wondering if anyone who has made the jump from that to the 50/25 feels it was worth the $10.00

George


guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
reply to just lou

Well you will get more down load, 50/25 clocks in at 58 / 38 , not sure of the value part



just lou

join:2008-05-16
Staten Island, NY
reply to guppy_fish

said by guppy_fish:

The deal isn't targeted to all customers only those at 3/1, 15/5 tiers

I'm on 35/35, and I got a popup screen asking me to "upgrade" to 50/25 for $10. This is a joke considering my wired speed is around 43/35.

guppy_fish
Premium
join:2003-12-09
Lakeland, FL
kudos:2
reply to brianiscool

Yes if you have 3/1 which I believe was 54.99, for 10 bucks plus tax you can add 50/25 with this promo


brianiscool

join:2000-08-16
Tampa, FL
kudos:1
reply to navyson

They do in my area. That is the lowest fios package you can get.


navyson

join:2011-07-15
Upper Marlboro, MD
reply to brianiscool

said by brianiscool:

The people with the 3/1 packages can they upgrade to 50/25 for $10 more?

I didn't know FIOS had a 3/1 speed tier.


shadowcaster1

join:2008-04-21
Huntington Station, NY
reply to propcgamer

said by propcgamer:

Does anyone know if this shows up as a separate billing line?
Or do they completely change what your internet base billing is?

Read the link in the OP...it states separate billing line, no other changes to your existing bundles, promos, discounts, etc.

bigpapae35

join:2002-10-25
united state
kudos:1
reply to DAVIDGR

verizon is soo annoying, the tier should be at least 50/35 or 50/50 so they could get all those on the 35/35 tiers to jump.

For people who have 35/35 this is a real downgrade, why give up on symmetrical speeds for asymmetrical.


brianiscool

join:2000-08-16
Tampa, FL
kudos:1

1 edit
reply to DAVIDGR

The people with the 3/1 packages can they upgrade to 50/25 for $10 more?


propcgamer

join:2001-10-10
011010101
reply to DAVIDGR

Does anyone know if this shows up as a separate billing line?
Or do they completely change what your internet base billing is?