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anon121

@grandenetworks.net

25%?

Just curious if tech support is able to help most of the time, why is your rating of tech support 25%?



zyklor
Premium
join:2001-02-21
Lincoln University, PA
Reviews:
·Verizon FiOS

The reason I rated Tech Support low is because there is no rating for Billing and I consider the Billing Department to be a form of Tech Support. More or less it gets attention and makes it more likely that someone would read the review as to why tech support is rated low. Myself for example never read the good reviews on service. I want to know what went wrong and how it was handled. Maybe I should edit my headline to be more clear...